Quality degradation at myAT&T  
Users report higher volume of Quality Issues than usual
24
poor

myAT&T | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
77%
Android
658 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
198 Reports
User Feedback
23%
iOS
198 Reports
77%
Android
658 Reports
myAT&T - Latest Quality Issues
Android
May 16, 2024
My aunt doesn't calculate the payment,or process the payments correctly, The Slide Bar ,is a bad option for payments.
Android
May 16, 2024
No service. Continually dropping net. Just Garbage
Android
May 16, 2024
I was advised by my bank that my ssn was exposed on the dark web via ATT, and they DENIED my request for credit monitoring. AS SOON as I can afford to cancel my contract (early termination fees they are not willing to waive or reduce) I will say goodbye forever. Not enough done to protect our sensitive data until it TOO LATE, then DENY DENY DENY until they were forced to tell the truth. ATTSUCKS
Android
May 17, 2024
The payment amounts are Astronomical!! We just cannot seem to get help with this at all!!! Feeling a need to make a change after we get out from the payment on phone...
Android
May 17, 2024
App sucks. Always rech ical difficulties. ALWAYS
Android
May 17, 2024
always getting kicked out and have issues signing back in. Active armor only works when you go in after the call.. You have to force it to register calls. Meanwhile, the company will still robocal my line. notated hocks in the contracts where they take advantage of numbers. Be careful...
Android
May 17, 2024
Boy is it a SLOW app & will knock you out of the app, wants you to sign in & you're already signed in. It may be the top most screwed up app I use.
Android
May 17, 2024
I need itemized billing your bill tells me nothing except its higher I'm tired of excuses. Where are the credits for switching to 5 g and the so called phoney 5G
Android
May 17, 2024
Service coverage is very poor
myAT&T - Product Description
Now, staying on top of your AT&T accounts is much easier with the myAT&T app. 
• Check data usage: Want to keep tabs on your wireless or Internet data usage? Open the app to check usage on the overview screen. 
• Pay your bill: Never miss another payment. View/pay your bill in the app. Tell us how and when, and we'll let you know when your bill is ready.
• Upgrade your phone or plan: Pick it up in the store, or have it delivered to you. You can also make changes to your plan right from the app.
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