41
poor
MyMetro | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-20 Points Past 7 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
92%
Android
221 Reports
221 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
19 Reports
19 Reports
User Feedback
8%
iOS
19 Reports
19 Reports
92%
Android
221 Reports
221 Reports
MyMetro - Latest Quality Issues
Android
May 13, 2024
Will not open
Android
May 14, 2024
I cannot get help without a metro phone mine is broken
Android
May 14, 2024
Too slow, crashes sometimes. Or maybe it's just the network isn't very good?
Android
May 14, 2024
Customer service count your days treat your customers like paying humans very upset over 5.00 really !!!!!
Android
May 15, 2024
I want to activate my phone and it won't allow it and the customer service is lousy
Android
May 16, 2024
This app isn't working on my mobile phone even when it tells me to update to latest version, please provide a fix so that I can give it a better rating because it has worked for me up until the last week. I followed every step of the troubleshooting instructions three times. Just need to get my info versus having to go to my browser.
iOS
May 16, 2024
Stupid design
Why is it so difficult to use the app? Why do I need to turn off my WiFi to login to pay my daughters phone bill? I'm not on Metro.
Android
May 16, 2024
App keeps re installing on my Verizon account.
Android
May 17, 2024
Hasn't worked in over a year! Fix this!
MyMetro - Product Description
This free application is used for Metro by T-Mobile customers to make changes to their account at their fingertips. Check your balance and due date, review your high speed data usage, make payments, change plans or features, and even reset your voicemail password. Just another way to take care of the simple things without making a call or standing in line.
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