34
poor

MyTelkom App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
92%
Android
71 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
6 Reports
User Feedback
8%
iOS
6 Reports
92%
Android
71 Reports
MyTelkom App - Latest Quality Issues
Android
May 14, 2024
Terrible experience. The app wants me to change the password every time I log in and Telkom as a service is bad because you can't speak to a person over the phone because everything is now automated
Android
May 14, 2024
Absolute trash, app is not working
Android
May 14, 2024
When restarted over and over again
Android
May 14, 2024
Logging into the app takes extremely long App doesn't pull through data from my other telkom account, so I have to log into the web portal. Telkom call centre and instore staff are unable to assist. There's no point in having the app
Android
May 14, 2024
It doesn't work anymore
Android
May 14, 2024
If its not gonna work, dont publish the app, this thing of "its not you, its us" problem is annoying, its happening daily now
Android
May 14, 2024
Impossible to login most of the time.
Android
May 15, 2024
I can't log in my account
Android
May 15, 2024
Network problem is constantly I am so sick of the whole telkom network is very junk and slow
MyTelkom App - Product Description
Few things in life are as frustrating as running out of airtime or data when you’ve got stuff to do, which is why we've recently revamped our Telkom service app which now gives you the ability to manage your Mobile, Home and Internet products all in one app.

The Telkom app brings smart service straight to your Smartphone, with a host of handy features that give you complete control over your Telkom account and products, allowing you to check your balance and pay your bill at any time. What’s more, this free app features a ‘Quick Links’ option that allows you to buy airtime and data in an instant. Once you’ve downloaded the app and signed in with your online Telkom username and password, you’ll also be able to view your subscription, manage your products and change your spend limit. We've also included a handy ‘Track’ function so you can follow up on queries submitted and even check the progress of your Telkom order.

Highlights:
- View and pay your accounts.
- View your data and airtime balances.
- Top up and buy airtime and data.
- Log and track orders and faults.
- Manage your subscriptions.
- Change your spend limit.
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