Quality degradation at Nest  
Users report higher volume of Quality Issues than usual
46
poor

Nest | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
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Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
957 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
312 Reports
User Feedback
25%
iOS
312 Reports
75%
Android
957 Reports
Nest - Latest Quality Issues
Android
May 16, 2024
What was meant was minus 5. Snotty subscription, 6 euros per month for a bell. The guys don't tick properly anymore. I will replace the gambling dirt, and I will have to pay for it, which is protected according to the GDPR in DE .. Recordings outside my land. Only about 10% of the properties known to me in my town have the main entrance on the side. and even then, they aim at the neighbor. Ergo also punishable. Not recommended, not in the EU.
Android
May 16, 2024
App seems to change my schedule regardless of settings. Getting rid of this thermostat for that reason.
Android
May 16, 2024
It is impossible to scroll to a specific moment on the event history. I can't stand how my older nest camera and my newer nest cameras aren't (completely) compatible through the same app, so I need two apps.
Android
May 16, 2024
App good 3rd gen thermostat not reaching target temp at required time... My house has a typical hot water radiator and takes about 1.5hrs to go from 64F to 69F. I have Home/Away assist off and auto schedule off. It's supposed to be at 69 by 6am and again by 6pm. Since I got this 2 months ago it turns on at about 5:20a and finishes at about 6:40am, long after it was supposed to be at 69. Yes, I have the max duration set to 5hrs. Same is true for evening. Gen2 worked correctly. Very frustrated
Android
May 16, 2024
Buggiest app from Google. No clue why no one makes it smoother. Why not make a widget, at least for android?
Android
May 16, 2024
Barely usable in its current state.
Android
May 16, 2024
Schedule setting is abysmal. Dragging tiny icons around on your phone you never actually get the same settings (it records the to the tenth of a degree). You're also forced into four prefabricated schedule times with may not align with your life.
Android
May 17, 2024
Nest is an invasive garbage company. Instead of providing you with a functional and elegant appliance that is intuitive and a pleasure to use, it will constantly try to turn down your heat and A/C. It will not only use multiple hidden options to constantly change your temp but it will also ask you to turn on their "renew" setting where they choose what temperature your home should be. Absolute trash company who i hope go bankrupt. If i could wipe their software i would in a heartbeat.
Android
May 17, 2024
Doesn't let me change the temperature from my phone anymore...
Nest - Product Description
At Google Nest, we make products that are beautiful, helpful and easy to use. The Nest app is no exception.

Control your Nest thermostat, arm and disarm your Nest Secure alarm system, see your home with Nest Cam, and get an alert if Nest Protect goes off – all in one place. And receive notifications on your iPhone or iPad.

Nest uses sensors, algorithms and the location of your phone to do the right thing automatically, turning off the heat and turning on the camera when you leave. Forget to set the alarm? It will notice, and send you a Remind Me alert.

Nest Learning Thermostat and Nest Thermostat E

Thermostats that program themselves to help you save energy.

- Change the temperature from the subway or the sofa using your phone.
- See how much energy you used, and why.
- View and edit your schedule.
- Get extreme temperature alerts before your home gets too cold.

Nest Secure alarm system

- Arm and disarm your home remotely from the app.
- Receive a Remind Me alert if you leave home and forget to set the alarm.
- Receive a security alert on your phone telling you what triggered the alarm – a door or window opening, or someone entering a room.

Nest Protect

The smoke and carbon monoxide alarm that thinks, speaks, and alerts your phone.

- Get an alert if Nest Protect senses smoke or carbon monoxide. (Requires Wi-Fi and a working internet connection.)
- Silence an alarm from your phone with App Silence. (Nest Protect 2nd gen only.)
- See the status of your batteries, sensors, and Wi-Fi connection.
- Run a Safety Checkup to test all your alarms at once. (Nest Protect 2nd gen only.)
- See your Safety History so you know when alerts happened and why.

Nest Cam IQ Indoor and Outdoor, Nest Cam Indoor, Nest Cam Outdoor, and Dropcam

The security cameras that let you see your home on your phone, inside and out.

- Get alerts when there’s activity, and talk back to get someone’s attention.

- See what you missed with snapshots of the last three hours.
- Check in 24/7 with crisp 1080p HD video (Nest Cam and Dropcam Pro only).
- Get person alerts (or familiar face alerts with Nest Cam IQ) and up to 30 days of video history when you subscribe to Nest Aware. (Subscription service sold separately.)

Nest Hello

Know who’s knocking.

- 24/7 video streaming means you’ll never miss a moment.
- Designed to show you everything at your doorstep – people head to toe, or packages on the ground.
- Knows the difference between a person and a thing.
- Notifies you about visitors, even if they don’t ring the bell.
- HD Talk and Listen lets you have a seamless conversation with someone at your door.
- When you can’t answer the door, quick responses let you reply to visitors with prerecorded audio messages.

Nest x Yale Lock

The lock for a more secure connected home.

- Instead of sharing keys, assign passcodes to people you trust in the Nest app.
- Get an alert when someone locks or unlocks the door.
- With Home/Away Assist and Auto-Lock, your door can lock itself when you leave.

Some features require a working internet connection, Wi-Fi, and/or Bluetooth.
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