90
good

Netspend: Manage Your Money | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at NETSPEND CORPORATION? Unlock additional insights
Android unitQ Score
Android User Feedback
96%
Android
325 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
15 Reports
User Feedback
4%
iOS
15 Reports
96%
Android
325 Reports
Netspend: Manage Your Money - Latest Quality Issues
Android
May 9, 2024
I have seen where I have wone 750 dollars but I have not received it
Android
May 12, 2024
Right now having trouble using my card but I just started using the card hope it get better
Android
May 13, 2024
What's going on I can't log in anymore to see my account fix this app please
Android
May 14, 2024
Don't like all the fees on each transaction
iOS
May 15, 2024
Awful customer service
Customer service is almost zero help
Android
May 15, 2024
I had this as a back up carf since 2011. Today I go to use my card with my money in it amd they had closed my account. I call in amd ask why they say the bank closed my account for USING MY ACCOUNT!!? How tf does that make any sense? They I ask how would I get my money I jad in my account and they tried to give me a run around and no not with me they better send me my money or I swear I'm suing!!!!
Android
May 16, 2024
I don't like it takes time to activate
Android
May 16, 2024
My husband bought a card bc they said we could transfer money to it by linking our bank-didn't work. They said it was restricted. An agent said I could buy another card and transfer between the two. I spent $50 only to be told I had to order and wait for a personalized card to be able to transfer. The app sucks, so you have to call. Over 4-5 days I spent about 10 hours on the phone with them bc of extensive wait times. This card is a complete scam and I will never purchase another one!
iOS
May 16, 2024
Awful customer service
Been a customer for over 15 years and this week NETSPEND decided to verify my identity. I've sent in my license then nothing. Had to call to find out they need more, when I send in the additional document I wait and still hear nothing until I call back. I'm told that still isn't enough although they agree it proves my address and my ID verified. I'm still unable to use my card after a almost a week. Bills needed to be paid but NETSPEND has caused me to miss the payments. Never using this lazy company again.
Netspend: Manage Your Money - Product Description
TRUSTED BY MILLIONS Netspend® Prepaid Card

No cost to order
No Credit check
Card usage is subject to card activation & identity verification
Earn cash back offers¹

Get paid up to 2 days faster² with direct deposit
Rest easy…you’re protected with card controls
Check your account balance anywhere you are

Netspend's suite of products, you're in charge. Direct deposit is a convenient way to add money to your Account & get paid up to 2 days faster.² Use your card anywhere Visa® debit cards or Debit Mastercard® is accepted. With the Netspend Mobile App³ you can manage your account wherever you go to do things like:

Check your balance & transaction history.
Send money to friends & family⁴
Find reload locations⁵

With the Mobile App³ it’s all at your fingertips.
¹ Netspend Payback Rewards is an optional program. You may opt-out at any time by visiting the Payback Rewards page in your Online Account Center. Reward offers are based on individual shopping habits. Cash back rewards are credited to your Card Account& are not available in the form of a check or other direct payment method. See the program FAQs& Terms& Conditions in your Online Account Center for additional details about how& when you get rewarded. Program sponsor: Netspend Corporation. Pathward, N.A., The Bancorp Bank, Republic Bank & Trust Company, Members FDIC, Visa& Mastercard are not affiliated in any way with this program& do not endorse or sponsor this program.

² Faster funding claim is based on a comparison of the Pathward, N.A., The Bancorp Bank,& Republic Bank & Trust Company's policy of making funds available upon receipt of payment instruction versus the typical banking practice of posting funds at settlement. Fraud prevention restrictions may delay availability of funds with or without notice. Early availability of funds requires payor's support of direct deposit& is subject to the timing of payor's payment instruction.

³ Netspend does not charge for this service, but your wireless carrier may charge for messages or data.

⁴ No cost for online or mobile Account-to-Account transfers between Netspend Cardholders; $4.95 fee for transfers conducted through a Customer Service agent.

⁵ The Netspend Network is provided by Netspend Corporation& its authorized agents. Netspend is a licensed provider of money transfer services (NMLS ID: 932678). Netspend’s licenses& related information may be found at www.netspend.com/licenses. Fees, limits,& other restrictions may be imposed by Netspend& other third parties in connection with use of the Netspend Network.

The Netspend® All-Access® Account is a deposit account established by Pathward, National Association, Member FDIC. Netspend is a service provider to Pathward, N.A.

Netspend® All-Access® is a deposit account that is offered by Republic Bank & Trust Company, Member FDIC. Netspend is a service provider to Republic Bank & Trust Company.

The Netspend Visa Prepaid Card is issued by Pathward, National Association& Republic Bank & Trust Company, pursuant to a license from Visa U.S.A. Inc. The Netspend Prepaid Mastercard is issued by Pathward, N.A.& Republic Bank & Trust Company pursuant to license by Mastercard International Incorporated. Pathward, N.A.& Republic Bank & Trust Company; Members FDIC. Please see the back of your Card for its issuing bank. Netspend is a registered agent of Pathward, N.A.& Republic Bank & Trust Company. The Netspend Visa Prepaid Card may be used everywhere Visa debit cards are accepted. The Netspend Prepaid Mastercard may be used everywhere Debit Mastercard is accepted. Certain products& services may be licensed under U.S. Patent Nos. 6,000,608& 6,189,787. Use of the Card
Account is subject to activation, ID verification,& funds availability. Transaction fees, terms& conditions apply to the use& reloading of the Card Account. See Cardholder Agreement for details.

Mastercard& the circles design are registered trademarks of Mastercard International Incorporated.
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