39
poor
The New York Times | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: News
30-Day Trend
Android unitQ Score
Android User Feedback
29%
Android
199 Reports
199 Reports
iOS unitQ Score
iOS User Feedback
71%
iOS
481 Reports
481 Reports
User Feedback
71%
iOS
481 Reports
481 Reports
29%
Android
199 Reports
199 Reports
The New York Times - Latest Quality Issues
iOS
May 16, 2024
Made my iPad obsolete
I use an iPad Air 2 and this is the only app that isn't backward compatible enough for me to continue to use. I love the Times but now I must use my browser unfortunately. Seriously considering cancelling my subscription because offline reading is so important. IOS 15.8 is the most recent version I can run and NYT requires version 16 or greater. I would rather have fewer features available than not be able to launch the app at all.
iOS
May 16, 2024
Can no longer justify giving money to such a one-sided news org
Shame on you NYT for becoming so disgustingly imbalanced, especially in your coverage of what's happening in Israel. You will not get another cent from me to support your biased ‘journalism.'
iOS
May 16, 2024
No longer accessible on my iPad
Not working
iOS
May 16, 2024
Cannot install on iPad OS 15.8.2 , which is CURRENT on my iPad.
C'mon……what is so vital in the new version that it requires 16.0, which my iPad cannot support?
iOS
May 16, 2024
Technology leaves readers behind
I like the NYT & I liked the app. I don't like spending money & wasting resources unnecessarily on upgrading my phone every five minutes and now the app doesn't work on my iPhone 7. Thanks consumerism. Ps - There's no planet B, NYT (I think you know that).
iOS
May 16, 2024
Won’t run on my phone or iPad, too many ads
It's ludicrous that they no longer let you run a version that will work with older iPhones and iPads. Also, the number of ads shown for a paid subscription is over the top.
iOS
May 16, 2024
I pay so much but this app doesn’t work when away from Wi-Fi
Please make this app work via 4g cell network. The app will show me updated headlines when i am away from Wi-Fi but then the app tells me i am offline - check back later. I am online so idk why the app is giving me grief. This has been a bug on my IOS for over a year. Otherwise the app works fine when on Wi-Fi
iOS
May 16, 2024
The features associated with this update are not acceptable
I have a subscription with the NYtimes and with this compulsory update I cannot access it from my phone- iPhone 7 waiting for phone SE4 to up grade and was postponed now to early 2025 from previously March 2024- or my iPad Air 2 that is serving its purpose . I can access only through my apple computer. But forcing me to update the app that require more recent IOS you shut me out of my subscription: you are penalizing me for not upgrading my apples devices. To my knowledge, you are the only party using this avenue and it is creating a lot of resentment, frustration and inconvenience. The NYTIMES is supposed to support its subscribers and not let them feel blackmailed or left out. You are expected to have an update possible for people with older devices to still access their paid subscription.
iOS
May 16, 2024
With the latest update, your app can not work with ios 15
Why are phasing out ios 15? It's too prompt cutting out ios 15 when there is no major security issues with the operating system. Kindly restore access to avoid losing major customers.
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