60
fair
Nordea Mobile - Sweden | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-17 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
57%
Android
66 Reports
66 Reports
iOS unitQ Score
iOS User Feedback
43%
iOS
49 Reports
49 Reports
User Feedback
43%
iOS
49 Reports
49 Reports
57%
Android
66 Reports
66 Reports
Nordea Mobile - Sweden - Latest Quality Issues
iOS
May 8, 2024
Avanza much better with its app
For payments and overview, Nordea is OK, For stock summaries and trading, Nordea is unfortunately far behind Avanza. The consequence in my case is that I would rather move money to Avanza to use their service for stock trading. I am probably not alone in thinking this. Tools, compilations and graphs are far better at Avanza and this is a competitive advantage. It must reasonably be worth a hefty investment in improving the app to be on par with Avanza.
Android
May 8, 2024
Can't log in, gets a qr code
Android
May 9, 2024
Need a second phone to scan the QR code. It should appear in BankID with Nordea as the recipient. Why have you changed ? MVH Birger Karlsson
Android
May 11, 2024
Messy and difficult to read app
Android
May 12, 2024
Mobile bankID does not work to log in with and I cannot update the app.
Android
May 13, 2024
It's hard to scan the QR code when it's on the same device as the app
Android
May 14, 2024
Good bank but lack of features such as seeing your balance without logging in etc.
iOS
May 14, 2024
Fast and good at most things
My fastest banking app. Easy to pay with. Transfers are quick and smooth, but difficult to transfer to my isk in Avanza. Doesn't seem to accept clearing numbers. But I can transfer to another account in the same bank.
Android
May 15, 2024
Not customer friendly, I also have Nordnet, quick and easy to see how my investments are going. I had planned to move everything over to Nordea, but not anymore rather the opposite.
Nordea Mobile - Sweden - Product Description
Nordea Mobile With the mobile bank you can do everything you use the bank for in your everyday life: transfer money, check your balance, pay bills, buy and sell funds and much, much more. You can see how you spent your money and some greater control over your finances. You can try out the demo version of the app without signing in. Access it through Menu, before signing in, and familiarize yourself with the app. All information in the demo version is fictional. Examples of what you can do in Nordea’s mobile banking app • In the Overview tab, you can see all your finances in one place. Add, hide, or rearrange the content on the Overview page to personalise your experience. • Conveniently transfer money between your accounts or to a friend. • Quickly pay your physical invoices by scanning them with your camera. • Access your digital wallet – pay with Google Pay or Apple Pay. • See and manage your savings. Start saving or trade with funds and equities. • Log on securely with BankID, your biometrics, or a personal code. The choice is yours. Convenient access to your cards • If you forget your PIN for one of your cards, you can view it directly in the app. • If you lose one of your cards, you can block it and get a new card automatically sent home to you. • You can minimise the risk of fraud by limiting the geographical areas where your card can be used and by restricting usage for online shopping. A deeper insight into your finances • On the insights tab, your spending is divided into categories to give you a deeper understanding of your finances. • You can add other banks to the app so you can have all your finances in one place. We are here for you At Nordea, we put our customers’ needs first. Contact us directly through the app via our online chat, by phone or by booking an online meeting with an adviser. The mobile banking app is designed with you in mind We continuously update the app based on your feedback, to ensure you have the best experience possible. Leave us a review or send feedback directly through the app. We would love to hear your thoughts.
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