Quality degradation at Notino: perfumes and cosmetics  
Users report higher volume of Quality Issues than usual
61
fair

Notino: perfumes and cosmetics | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
90%
Android
286 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
33 Reports
User Feedback
10%
iOS
33 Reports
90%
Android
286 Reports
Notino: perfumes and cosmetics - Latest Quality Issues
Android
May 13, 2024
Pity I can't change the language (default swiss language is German, I wanted Fr or En). Otherwise it would be a 5 stars
Android
May 13, 2024
Great store and service, but awful mobile app. The second time I'm facing troubles proceeding with the order as the automatic search is not working and the pre-filled fields are not edible.
Android
May 14, 2024
beug non-stop impossible to see the pages articles too bad
iOS
May 15, 2024
Gives an error
I can't place an order! It has been giving an error for 2 days now! It says choose an address, although the delivery address chosen is correct! I used to often place an order, this has never happened!
iOS
May 15, 2024
Bad
They send very poorly packed perfumes, which makes them fight in transport. When I started to return it, I sent them all the photos for photo documentation, and suddenly, after a long time, they want some other additional photos where I don't have this perfume for a long time. They want to buy additional insurance for packages, I do not greet and I am waiting for my money.
Android
May 15, 2024
i can't register
iOS
May 15, 2024
I do not recommend
Following an order where the delivery man stole 2 bottles of perfume from me, the NOTINO company refuses to reimburse me, I prefer to buy from a store a little expensive but at least reliable Really to be avoided No customer service They are crazy about customers! I don't recommend
Android
May 16, 2024
the shipping price is high
Android
May 17, 2024
I wanted to buy some perfumes but I had to wait untill tomorrow and I would only gonna order from notino because I saw there's a 20% discount I was very happy but then when I could've bought it,it was expired.The good sales always lasts a few hours not days so buy it instantly if you see some good sales.Im very sad that this happened because I was very happy to have such good deal like that but I guess I won't order it now😞☹️ It's my bad experience but other than that is a great app.
Notino: perfumes and cosmetics - Product Description
 Notino is the largest European online store selling cosmetics and perfumes.  We have almost everything in stock from more than 1,500 global brands. Plus offers tailored to suit your tastes, authentic reviews and lots of smart tools to help you choose the right foundation, lipstick or perfume.

Fall in love with Notino today

👑 App-only offers
Direct access to the best prices, special offers created just for you and available only in the app. Be the first to know about all of our discounts and offers!

❤️ Wishlist
Keep all your beauty favourites in one place, create a shopping list or use Wishlist to hunt for a better deal!

🖋️ Reviews
Are you afraid to purchase new beauty products without any personal experience? We've got loads of verified reviews from our customers at Notino to help you with your decision.

👄 Virtual Try On
Try our Virtual Try On, which shows you how a given shade of lipstick, foundation or eyeshadow will look on you thanks to the selfie mode on your camera. It’s fun ;-)

🚀 Fast, simple and safe shopping
Search, choose, then pay and look forward to receiving your package, which is usually sent the same day!

And that’s not all… Notino will be your endless source of inspiration thanks to our professional blog or our regular live streams ;-)

See you in the Notino app!👋
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