72
good
Panda Express | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
84%
Android
439 Reports
439 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
86 Reports
86 Reports
User Feedback
16%
iOS
86 Reports
86 Reports
84%
Android
439 Reports
439 Reports
Panda Express - Latest Quality Issues
Android
May 15, 2024
Seems like the menu is smaller than in store.
Android
May 15, 2024
Can't even sign up or log in
Android
May 15, 2024
You can't even make an account, app was made and ran by orangutans in the middle of a rainforest
iOS
May 15, 2024
Drink choices limited to 3 carbonated drinks
I was disappointed when I didn't see the drink choices displayed on the drive through menu. It would be nice to have some tea included in the app menu.
Android
May 15, 2024
Horrible service ordering on the app. Waited over 30 minutes in the joliet restaurant for my food, if my daughter didn't want this i would've canceled. Horrible horrible horrible
Android
May 16, 2024
The app is fine but the restaurant in itself is not entirely up to par. Reason: styrofoam is being used when packaging egg rolls that are hot & melt the styrofoam which allow cancer-causing chemicals to be leached into the food. A paper barrier must always be used between the styrofoam & food. It is a small price to pay to insure the safety & health of your clientele.
Android
May 17, 2024
Unable to give clear delivery instructions because of the limit on word characters in the "delivery instructions" box during checkout. Would be better if this is fixed
Android
May 17, 2024
Leaving this one star because the app asked me to leave a review and the no button was 10% the size of the yes button and I accidentally clicked the yes trying to click the no. Good job Panda you played yourself 🐼 🤡
Android
May 17, 2024
Good food slow service
Panda Express - Product Description
Good Fortune Awaits with Panda Rewards and the Panda Express® App. Order your Panda favorites on the fly for dine-in, take out, or delivery. And you can earn Panda Points when you satisfy your Panda cravings! Features: * Join Panda Rewards and earn Panda Points with qualifying purchases by ordering in the app or scanning your QR code in store or in our drive-thru! * Get surprise offers and use your Panda Points to unlock more rewards and redeem them for your Panda favorites. * Order for dine-in, take-out, or delivery and get your food whenever you want—whether it's ASAP or scheduled for later. * Save and reorder your favorites with a single tap in your account! * Having a party? Our catering options are second to none. Just pick your sides + entrees and we’ve got you covered!
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