Quality degradation at Philo: Live & On-Demand TV  
Users report higher volume of Quality Issues than usual
39
poor

Philo: Live & On-Demand TV | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-15 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
65%
Android
60 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
32 Reports
User Feedback
35%
iOS
32 Reports
65%
Android
60 Reports
Philo: Live & On-Demand TV - Latest Quality Issues
Android
May 13, 2024
The sound doesn't work when I connect to my TV via Google Chrome. About to cancel my subscription if there's no fix!!
iOS
May 13, 2024
Chopping
It's completely choppy and skips scenes while watching a show. It's not my Wi-Fi because it has happened on other Wi-Fi networks and different locations. I've even watched on my TV at home and it happens often. Please fix.
Android
May 13, 2024
Pros: a lot of shows although some of it are unavailable, the entire show should just be taken off the app not just grayed out. Cons: Too many ads, too touch sensitive, you can easily lightly touch your way somewhere you didn't want to go, overall an ok app but not worth $25, more like $7-8.
Android
May 14, 2024
The application performs exceptionally well on the Fire TV platform. However, there are a few areas where the user interface could be improved, such as adding dedicated sections for video-on-demand content. As a paying customer, my primary concern is the inability to utilize the application on my S24 Ultra device due to consistent force closures. The ability to watch content during breaks would be a valuable feature. Despite these issues, the application offers great value for its price point.
Android
May 14, 2024
We found Philo back in 2019 & we love it! I hope they get TNT, FX, & E!...Philo makes Sling look geriatric 🥱 **Update** We have decided to end our subscription to Philo. This was a really hard decision, but the ads {commercials} are so repetitive that it drove one of my sons mad. We'd be watching a program, and almost five minutes into it, this annoying TSTCU {"technically BETTER"}commercial would run. My son is a 22 y.o with Asperger's, and he was absolutely annoyed by this.
Android
May 15, 2024
The price is a little spendy for the level of stored content mixed with the commercial frequency, and the app isn't available for PlayStation users (which is my primary source). They also seemingly recently removed the "New Episodes This Week Section" which was how I decided what to watch on it. Otherwise, it's quite nice; the content isn't widely available elsewhere, and the app itself works well.
Android
May 15, 2024
Holy expensive!!!!!!! No ma'am not paying $25 for a tv app...
Android
May 16, 2024
I understand the commercials to make it cheaper and I also believe in free speech but these Trump ads actually saying lies is not free speech. It's unacceptable and your company should know better. I don't mind the Trump ads as long as they're accurate and truthful. if this keeps up I'm canceling our account. I do not need this service that badly to put up with childish misinformation and lies by some orange idiot. It is dangerous to our country and you are helping to push it.
Android
May 16, 2024
App won't play anything on the phone, keep getting an error! Uninstalling!
Philo: Live & On-Demand TV - Product Description
Philo takes the hassle out of TV, bringing you endless entertainment for an unbeatable price. For $25/month, you'll get 70+ channels and more than 75,000 hours of on-demand movies and shows! TV works around your schedule with unlimited DVR. You can save all your favorite stuff for up to a year and never miss a thing. New subscribers can watch Philo for free for a week! Sign up today to start your 7-day free trial.

Here's what The Philo app has to offer:

More than 70 channels: Watch top-rated channels like AMC, BET, CMT, Comedy Central, Discovery Channel, Food Network, Hallmark Channel, HGTV, History, Investigation Discovery, Lifetime, MTV, Nickelodeon, Oprah Winfrey Network, VH1, WE tv, and more!

Tons of entertainment: Reality, true crime, comedy, and scripted drama—Philo has the stuff you love in one spot! Tune in to classic cartoons and top picks for the whole family, or catch up on the latest hit movies and original series with Philo's premium add-ons.

Unlimited DVR: Save all the movies and shows you love for a year and catch up on your schedule.

Profiles: Create up to 10 profiles for a personalized streaming experience. Each user profile gets its own sign-in credentials, saved shows, and watch history.

Multiple devices: Enjoy Philo on up to 3 devices at a time!

Easy discoverability: Find your saved shows, see what's new and trending, or browse curated collections on the Homepage.

TV Everywhere: Philo subscribers can access our network partners' TV Everywhere apps. Select Philo as your TV provider to sign in and start watching!

Download Philo today and start watching now!

Please note: This app features Nielsen’s proprietary measurement software which will allow you to contribute to market research, like Nielsen’s TV Ratings. Please visit http://www.nielsen.com/digitalprivacy for more information.
 
Privacy Policy: https://about.philo.com/privacy/ 
Terms of Service: https://about.philo.com/terms/

Do not sell my personal information/share for cross-context behavioral advertising/opt-out of targeted advertising: https://help.philo.com/using-philo/do-not-sell
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