71
good

PNC Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Finance
Work at PNC Bank, N.A.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at PNC Bank, N.A.? Unlock additional insights
Android unitQ Score
Android User Feedback
90%
Android
990 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
107 Reports
User Feedback
10%
iOS
107 Reports
90%
Android
990 Reports
PNC Mobile Banking - Latest Quality Issues
Android
May 16, 2024
Keeps updating and giving less and less information as it once did
iOS
May 16, 2024
NEVER WORKING
Ever since I got a PNC bank account every time I try to enroll it says mobile banking is not working right now it's so idiotic!
Android
May 16, 2024
Constantly logging me out, esp. when I first log in, it will immediately log me out. A few times it logged me out while I was doing transactions. Very frustrating because it takes twice as long to get anything done.
Android
May 16, 2024
Transaction disappearing from Account for 2 weeks, then showing back up, affecting my ability to know my actual available balance. And there is no statement that shows the activity. At other banks it will show you a hold for $110 as on Transaction and $100 hold return as a separate transaction. I made a purchase it was deducted and showed on my account on a Tuesday disappeared the money went back in my account till the next Thursday then it showed back up. SMH. It's not reliable banking
Android
May 16, 2024
Just another Bank Robbing its People
Android
May 17, 2024
It won't pull up my account most of the time.
Android
May 17, 2024
Great features and options to bank but not a very functional app. Over and over it will constantly prohibit you to login due to an "error". I have to wait hours until the app functions again.
Android
May 17, 2024
Too many steps.
Android
May 17, 2024
always down, very hard to use
PNC Mobile Banking - Product Description
Check balances & recent transactions – See current account activity for your checking, savings, credit card and loan accounts.

Protect your accounts – Set up Touch ID or Face ID to securely sign on to the app. Or, reset your password quickly and conveniently if you need to.

Send money with Zelle® – Send money simply, to people you know and trust (i) using your
mobile number or email address.

Transfer funds – Transfer funds between eligible PNC accounts and external bank accounts (ii).

Make deposits – Deposit checks quickly and easily with your iOS device (iii).

Pay bills – Add your bills and make one-time or recurring bill payments right from the app.

Manage your cards – View and manage your PNC credit, debit and SmartAccess® cards and make in-store payments with Apple Pay right from the app.

Lock your cards – Easily lock or unlock your PNC debit card or credit card if you misplace it.

Locate PNC – Locate the nearest PNC ATM or branch using our location services, or search by zip code and street address.


If you have Virtual Wallet®, you’ll have access to more tools and insights to help you work toward your financial goals.

See what’s free to spend – Your Scheduled Out subtracts known bills and expenses from your available checking account balance to show you what’s free to spend, which we call your Free Balance. You’ll also see potential Danger DaysSM, which is when your account is at risk of being overdrawn.

Visualize your money – Use Money Bar® to see how much is available to spend with your Free Balance, what you’ve scheduled for bills and how much you’ve set aside for goals.

Know your activity – Use the Calendar to see upcoming paydays and payments, and view a history of your transactions. You can pay bills, schedule bill reminders, track external payments, view potential Danger Days and more.

Track your spending & set budgets – See where you're spending your money with categories like restaurants, gas and more. Then, create budgets to know if you’re staying on track.

Make saving easier – Create savings goals to work toward your goals and keep track of your progress along the way. Set up automatic rules to regularly transfer money to your savings, like once a week or when you receive a paycheck.  Make saving fun using your personalized piggy bank to transfer money to your savings.

With PNC’s Security and Privacy, you can be confident that your personal and financial information will be protected while using our app.

(i) Zelle should only be used to send or receive money with people you know and trust. Before using Zelle to send money, you should confirm the recipient's email address or U.S. mobile phone number. Neither PNC nor Zelle offer a protection program for authorized payments made with Zelle. Zelle is available to almost anyone with a bank account in the U.S. Transactions typically occur in minutes between enrolled users.

If the recipient has not enrolled, the payment will expire after 14 calendar days.
(ii) There are limits to the number of transactions you can make from a savings or money market account per month.
(iii) PNC does not charge a fee for Mobile Banking. However, third party message and data rates may apply. Mobile Deposit is a feature of PNC Mobile Banking.  Use of the Mobile Deposit feature requires a supported camera-equipped device and you must download a PNC mobile banking app.  Eligible PNC Bank account and PNC Bank Online Banking required. Certain other restrictions apply.  See the mobile banking terms and conditions in the PNC Online Banking Service Agreement. Virtual Wallet, PNC SmartAccess and SmartAccess are registered trademarks of The PNC Financial Services Group, Inc. ©2023 The PNC Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners