Quality degradation at PostNord - Track your parcels  
Users report higher volume of Quality Issues than usual
31
poor

PostNord - Track your parcels | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Lifestyle
Work at PostNord Group AB? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at PostNord Group AB? Unlock additional insights
Android unitQ Score
Android User Feedback
59%
Android
198 Reports
iOS unitQ Score
iOS User Feedback
41%
iOS
137 Reports
User Feedback
41%
iOS
137 Reports
59%
Android
198 Reports
PostNord - Track your parcels - Latest Quality Issues
iOS
May 16, 2024
Miserable all
After I got a new phone I can't easily id validate me again, it just says "no access to the internet" I can also not add an extra email address, it also fails when I have to press approve on the email that arrives. Have tried to delete app and delete user - nothing helps!!
iOS
May 16, 2024
A number of improvements
One star due to no feedback where my package was so at a gas station for 2 days And didn't get the message until I had picked up the package. My optics Postnar 👎🏻
iOS
May 16, 2024
Nag about account
Would have used if it wasn't for the shameless nagging and demands for an account, which unfortunately seems to be the norm for apps and services today
iOS
May 16, 2024
Notifications at the reception
Didn't get any info that it was delivered
Android
May 16, 2024
This is the second time they lost my shipment, I received a notification that the shipment has been delivered but I didn't received any shipments. Contacting the customer service isn't helpful as they asked me to contact the sender to make a claim. I asked them to contact the driver as I just received the notification but they refused, not professional and not helpful.
Android
May 16, 2024
Unable to log on with mitid. And why need id card? Disaster
iOS
May 16, 2024
Delayed delivery!
You wrote that my delivery would arrive before 6 pm today. At 18.28 it has not been received!
iOS
May 16, 2024
Bottennapp!
Waited all day for a large and heavy delivery home from Postnord, was supposed to be delivered today according to the app. At 17.30 there will be a notice that the two front doors are available to pick up at Postnord's central station at Elektronikhöjden in Järfälla!? Alternatively, delivery home tomorrow (which I choose because I don't have a trailer). A whole day wasted, and half the day tomorrow. Lousy not to announce this until now. Sharpening!!
Android
May 16, 2024
Could have been better with updates special departing and arriving outside Sweden
PostNord - Track your parcels - Product Description
Keeping track of parcels with PostNord’s app is simple. Create an account in the app and have your parcels added automatically, and much more:
- Track PostNord parcels, both those you receive and those you send
- Pick up parcels without a paper slip.
- Share parcels with others so they pick them up for you.
- Don’t miss any parcels updates with notifications.
- Choose how you want your home deliveries in Sweden and Finland.
- Manage and sign up for Modtagerflex in Denmark.
- Find service points, mail boxes and parcel boxes.
- Open parcel boxes
- Search for postal codes.
- Chat with customer service in Denmark.
- Buy postage in Sweden and Denmark.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners