62
fair
PureGym | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
16 Points Past 7 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
60%
Android
80 Reports
80 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
53 Reports
53 Reports
User Feedback
40%
iOS
53 Reports
53 Reports
60%
Android
80 Reports
80 Reports
PureGym - Latest Quality Issues
Android
May 12, 2024
App uninstalled due to it supports criminal organisation!
iOS
May 13, 2024
Bug in the training plan
I've been using this app for a long long time now at least coming to 2 years… but my only issue with the app is that with the personalised workouts it's gives you after you have completed one workout it shows that you have completed it but then when you come to do the other workout on the app after you have completed the 2nd workout it then undoes the 1st workout which then makes it look like I've only done one workout which does annoy me a bit with this app, so I would like to see this get fixed asap by whoever organises the app at PureGym. But besides that it is a really good app and would highly recommend 👍
Android
May 13, 2024
Careless management, paying pro membership, includes topup flavored drinks but its been 5days for workout still, hasn't been fixed
Android
May 15, 2024
The app lags on load meaning you're stood at the gate waiting for the app to load to gain access. Currently it's not loading at all!
Android
May 15, 2024
the CEO made me cancel my membership after 12 years
iOS
May 15, 2024
Mr
Not good service
iOS
May 15, 2024
Too slow
Slowest app I have seen, and it sometimes is logging me out with no reason! Needs improvement urgently!
iOS
May 15, 2024
It keeps logging me out
The app keeps logging out on my phone. While that would make sense on a shared computer, it makes 0 sense on a personal phone, which is used by 1 person. On top of that, the login screen does not allow me to use the passwords system from iOS, meaning that every time this happens I need to find the email with my pin and manually write my email address. This is frustrating when all I'm trying to do is get into the gym.
Android
May 17, 2024
Since it opened, the cleanliness has gone downhill. The equipment is sufficient, and if there are any units out of order, they are quickly repaired. Overall, it's not bad for the price. Just really need to get on top of the cleaning, especially in the changing rooms.
PureGym - Product Description
EVERYBODY WELCOME AT THE UK'S FAVOURITE GYM From low cost flexible memberships and 24 hour opening times, to quality gym equipment and classes included, there are loads of reasons why PureGym is the UK's favourite gym.Our mission is to help people everywhere to lead a healthy and happy life every day. Using the PureGym App is the best way to get the most from your gym membership. Our great features ensure you’re able to manage your membership in the palm of your hand. Features include: CONTACTLESS ENTRY Gain quick, contactless access to the gym by using the entry scanner on the app. LIVE ATTENDANCE TRACKER Plan your visit to the gym by checking how busy the gym is using our live attendance tracker. BOOK & MANAGE CLASSES You can book any of the classes available at your gym from the app and if you change your mind, can cancel them in just a few taps. FREE WORKOUTS Choose from loads of great classes and over 400 workouts on demand to try in the gym or at home. TRACK ACTIVITY Track your attendance and build good habits so you can monitor your progress and make achieving your fitness goals easier. PERSONALISED TRAINING PLAN Build a personalised workout that meets your goals. Supported with detailed videos and instructions, you’ll know exactly what to do, to get the most of your workout. MANAGE YOUR MEMBERSHIP Managing your membership in the PureGym app is easy. From changing your gym to updating your payment details – this can all be managed at your fingertips. EVERYBODY WELCOME We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good. Come and join us today and enjoy a range of benefits: * Hundreds of gyms nationwide * No contract memberships * Open 24 hours * Classes included in your membership * Huge range of quality kit * Experienced personal trainers YOUR FITNESS COMMUNITY Discover what’s new in the health, fitness and wellbeing, including free workouts and nutritional hints and tips. INSIDE THE GYM Our gyms are designed with you in mind, from the way the gym is laid out, to the range of equipment available.
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