33
poor

Ring - Always Home | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
78%
Android
722 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
205 Reports
User Feedback
22%
iOS
205 Reports
78%
Android
722 Reports
Ring - Always Home - Latest Quality Issues
Android
May 16, 2024
Often problems logging in!!!
Android
May 16, 2024
My ring door bell doesn't notify you sometimes and when it does the person is already in the house before it tells you motion is detected. Junk.
Android
May 16, 2024
No more notifications. After the most recent updates, I no longer receive notifications of activity on my cameras.
Android
May 16, 2024
Used to work, now all doorbells and cameras no longer make any sounds for notifications, useless app
Android
May 16, 2024
I can't comment on this item without seeing it.
iOS
May 16, 2024
Mode status
Please Also update the mode status in app (away/home), its Always wrong when you start the app!
Android
May 16, 2024
Why am I paying for a yard camera that never works or reports movement. This is horrible for a security system. Zones are no longer working correctly or picking up movement as they used to. I'm very disappointed in the number of times I've had to call about an issue. At the moment, one camera states offline, but the others are online. Let's make it make sense. No star is needed but since I can't post without, I will put 1 star.
iOS
May 16, 2024
Important functions are missing
In principle, the app is quite ok so far. But I'm missing important functions that the system absolutely needs. I own the Ring intercom and actually it should be the case that when someone rings, the connected camera automatically opens live in the app. Unfortunately, this is not possible. And if you then manually open the live view, you can't open the door via intercom in this overview. In addition, a widget to open the door would be helpful. There is also no option to operate the intercom via the Apple Watch. Please be sure to retrofit.
iOS
May 16, 2024
Audio problem with latest app update
I updated the Ring app to the latest version, wanting to make sure that it all continues to run smoothly. We have a couple of security cameras at my dad's flat because he has dementia and we have to prompt him and guide him through everyday tasks, such as getting dressed and making breakfast. The ability to talk to him through the cameras is essential. Since updating the Ring app yesterday, despite turning on the speaker and microphone, I can no longer do this. I have checked everything suggested on the website. My phone runs on the latest iOS. If I switch my phone on and off, the audio comes on briefly but the next time you turn on live view it no longer works. My old phone still has the previous Ring app version. The audio works fine with that version. Is there a way of installing the previous version back on my new phone again, while this problem is being sorted out? Do you suggested I delete the app and reinstall it?
Ring - Always Home - Product Description
Watch over your property from anywhere with Ring Video Doorbells, Security Cameras and Alarm systems.

Ring Video Doorbells and Security Cameras can send you real-time alerts when someone’s at your door or motion is detected. Keep an eye on what matters with live HD video and greet visitors with Two-Way Talk. With a compatible Ring Protect subscription (or free trial), you can review, save and share your Ring videos.

Ring Alarm systems let you monitor entrances and indoor spaces, so you can be notified about unwanted visitors. Opt in to Assisted Monitoring (compatible Ring Protect subscription required) to notify your emergency contacts via an automated call when a security issue is detected.

Whether you’re halfway around the world or just popping out to the shop, with Ring, you’re always home.

Product Feature Bullets
•	Get real-time doorbell and motion alerts on your smartphone or tablet
•	See and speak with visitors with HD Video and Two-Way Talk
•	Arm and disarm your Ring system
•	Allow access to your building for authorised guests and services with Ring Intercom
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