Quality degradation at Roadie Driver  
Users report higher volume of Quality Issues than usual
43
poor

Roadie Driver | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-16 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
62%
Android
120 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
75 Reports
User Feedback
38%
iOS
75 Reports
62%
Android
120 Reports
Roadie Driver - Latest Quality Issues
iOS
May 15, 2024
Little pay to break your back
It's not worth it. The trip are long and some of these items are way too heavy for one person and the pay is no good
Android
May 16, 2024
Not accepting any password I choose, no matter how complicated I make it. I've got to somehow remember it myself.
Android
May 16, 2024
I keep getting "something went wrong" when i try to submit a offer to a gig that was reposted, the Pins don't highlight anymore!
iOS
May 16, 2024
Worthless waste of time
Worked for this app for four years, never stole anything always delivered, etc. I was a top tier employee! Me and my girlfriend was using this app. I set up the morning routes while she got the kids ready for school. I started the gigs, than after the kids were dropped off both of us went out for deliveries. But problem they deactivated me and my girlfriend becuase I started the gigs. So they said I was using someone else's account. Now my side gig cash that gave my 7 kids grocery money is gone. Said it was fraud. Meanwhile prices of gigs have gone down. It's a waste of time.. and you do your taxes write down real expenses and they hold your return to do a review because your underpaid. Meanwhile a remote product lead that makes 75000 a year.
iOS
May 16, 2024
App
Love the options however the maps should be in the app
Android
May 16, 2024
roadie is poorly designed, don't expect to get in touch with support when you really need to, THEY WIILL NOT BE THERE FOR U, Ive need trying to talk to a roadie support agent for almost 3 days now , it's almost like they don't even have a support team🤣 what is going on?
iOS
May 16, 2024
Very very poor app
Listen the driver support will get back to you 2 hours later causing you to lose other orders. Also they treat there drivers like a piece of meat with no respect.
Android
May 16, 2024
This is the worst company ever with the worst possible customer support. They don't pay you when they give you the wrong address. They have an Indian call center support that constantly hangs up on you. They saturated the market with drivers so bad you can't make money. Go get a job at McDonald's. I could list a myriad of other things but trust me. They are and continue going down hill . Don't do it
Android
May 17, 2024
I contact rodie support. There app won't let me confirm delivery. Support ask for pictures of the drop off of the delivered items. I send the pictures. Support states it not clear what the drop off point is for identification. My pictures show clearly that the delivered items are directly in front of the address security gate of the location of delivery. No real help from rodie Support. This is not the first time the rodie app has had this issue.
Roadie Driver - Product Description
EARN CASH FOR DRIVING, YOUR WAY
Roadie is the easiest, most flexible way to make extra cash in the Gig economy. Drivers earn $8-$60 on local Gigs, and even more on long haul deliveries. With no interviews or vehicle requirements, it’s never been easier to sign up for a new side hustle!

- Choose deliveries that fit your schedule
- See pickup and dropoff details before you offer
- Deliver packages, not people
- Enjoy direct deposit into your bank account

WHAT’S NEW IN OUR DRIVER APP
Roadie puts you in the driver’s seat with more control over when and where you drive. Our new Driver App takes that even further by allowing you to: 

- See more detailed information about deliveries, so you can be prepared ahead of time
- Choose your own navigation app
- Handle common pickup and delivery issues quickly and efficiently in the app, without a call to Support

Download the Roadie Driver App today and provide your feedback at driverfeedback@roadie.com!
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