Quality degradation at Roadtrippers - Trip Planner  
Users report higher volume of Quality Issues than usual
21
poor

Roadtrippers - Trip Planner | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
38%
Android
24 Reports
iOS unitQ Score
iOS User Feedback
63%
iOS
40 Reports
User Feedback
63%
iOS
40 Reports
38%
Android
24 Reports
Roadtrippers - Trip Planner - Latest Quality Issues
iOS
May 12, 2024
Needs more work
Turn by turn directions are inconsistent and not enough lead time to make turns. Does not appear to be Apple phone compatible as it keeps on dropping CarPlay after a while.
iOS
May 14, 2024
Didn’t even use it.
It was somewhat clunky. It also forces you to switch back and forth from their app to Google maps or some other map. Frustrating. I am jot happy I wasted $50
iOS
May 14, 2024
Good till it froze
The app froze so I had to delete and reinstall and all planning is lost. Screw it. Subscribed for one week free trial and it charged me for the first month anyways. Now have to get a refund. Well use paper map.
Android
May 14, 2024
Worst Customer Service ever This app's subscription model is a complete scam! After innocently trying their trial membership, I was hit with a whopping $60 charge because I forgot to cancel in time. Despite canceling immediately afterwards, they refused to refund my hard-earned money. This app's greed knows no bounds. Save yourself the headache and don't even think about downloading it. They're only out to squeeze every last penny from unsuspecting customers. Stay away!
iOS
May 14, 2024
Value?!?
Bought the annual membership and I have not found any value of this service. The free sites offer more benefit as far as I have found.
iOS
May 15, 2024
New updates completely wrecked my planned trip
Kicked out of current tier with changes and put in Basic which left me suddenly unable to unlock my trip. When I tried to clean up my account to see if that would allow access, it deleted the entire trip instead. Basic is a total waste of money for a trip of more than a few days, and I'm really upset to lose all my work.
iOS
May 15, 2024
Renewal mislead me and locked me out of my trip.
I had auto renewal and had a trip already mapped months before. I didn't know I was locked out of a roadtrip that was planned months before and hadn't occurred yet when my subscription auto renewed and since I didn't upgrade to the new options, I am unable to view my trip, even though there is nothing special about the trip. Nothing was being used that is new. Total scam and now they won't let me view my trip or refund me as I no longer want their service.
iOS
May 15, 2024
Unfair customer service
I used the free trial for a road trip and wasn't able to cancel it in time and it charged me for a year subscription. I emailed support to ask for a refund since I won't be using the service and they refused stating a no refund policy. I find it unfair to only offer a 1 year subscription in the first place, especially for an app like this. There's no way I'm road tripping year round so maybe a 1 week or 1 month subscription would make more sense since people don't usually road trip for longer than that? It feels like they're trying their best to take your money so don't bother, find a different service.
iOS
May 16, 2024
Used to be a great app
This was a wonderful app until they started charging a tiered membership fee. I deleted my account and won't turn back, oh well.
Roadtrippers - Trip Planner - Product Description
Are you ready to turn your road trip into an epic adventure? Roadtrippers is the #1 road trip planning app in the U.S. and Canada, with more than 38 million trips planned to date covering more than 42 billion miles. Whether you’re looking for an RV trip planner or just mapping out your next road trip, build your route in Roadtrippers and then use our turn-by-turn navigation to lead the way.

Explore millions of places, like local diners and quirky roadside attractions, or scenic points, national parks, and hotels. Get inspiration from our pre-made trip guides of some of the most interesting and once-in-a-lifetime routes you need to see at least once. No matter where you are, you’re always minutes away from something amazing!

Use Roadtrippers’ free features to map out routes with three stops or less. And when you’re ready to take on bigger adventures, simply upgrade your membership to add up to 150 stops per trip and unlock other premium features like RV-friendly GPS navigation, members-only discounts, offline maps, trip collaboration access, customized map styles, and more!

Plus, any trips you’ve saved or places you love will sync automatically across devices, and you can use CarPlay to easily navigate your route once you hit the road.

Note: Our content and coverage is currently focused in the USA and Canada only. Continued use of GPS running in the background can decrease battery life.

Terms of use: https://roadtrippers.com/tos
Privacy policy: https://roadtrippers.com/privacy-policy
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