80
good
The Roku App (Official) | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Entertainment
30-Day Trend
Android unitQ Score
Android User Feedback
84%
Android
2833 Reports
2833 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
558 Reports
558 Reports
User Feedback
16%
iOS
558 Reports
558 Reports
84%
Android
2833 Reports
2833 Reports
The Roku App (Official) - Latest Quality Issues
iOS
May 16, 2024
Inconsistent
Used it one day it was fine. Tried to use the day after wouldn't connect at all. This has happend to me before on multiple occasions
iOS
May 16, 2024
Hard to connect
I decided to rearrange my room and it got a little messy. I used my tv for music and everything, but then I couldn't find my remote. I looked around for it and thankfully I have an Xbox so I can use that for music. I downloaded this app so I could use my tv instead of just the Xbox but it won't connect to my tv. It'll only connect to my parents tv and not mine.
iOS
May 16, 2024
WONT CONNECT ME TO MY TV
i have tried many many many many times to connect my phone to my tv and it keeps saying “device not found”. my phone and tv are under the same network but it says it's not. i also tried to put in the IP address and i've done it right but it says there is no device under that address. i'm so confused and frustrated!!
Android
May 16, 2024
it doesn't offer anything new, it doesn't have content with language options subtitles there are better apps without payment with much better options Roku is a terrible option but I already bought the device and I can't return it
iOS
May 16, 2024
Remote problems
Every 3 or so days my app stops working saying it can't connect to my tv. My tv is on and I'm trying to use the remote but it's saying it can't connect. My phone and Tv are both on the same WiFi but for come reason it constantly goes out.
iOS
May 16, 2024
Loading problems
Every time I turn my phone off while watching my show it always has a connecting problem and it takes at least 5 refreshes before I can even play my show until it happens again
iOS
May 16, 2024
Constantly having connection issues!
Constantly having issues where the remote just doesn't connect to the tv. Or the type bar will not go away. It will continue to pop up and not allow you to use the remote! I've deleted and redownloaded the app multiple times, shut my tv off and my phone off nothing works!
Android
May 16, 2024
the device doesn't support DLNA, I want to stream my media without Miracast
iOS
May 16, 2024
never works
constantly disconnecting
The Roku App (Official) - Product Description
Get to know the must-have app for streamers Use the free Roku® mobile app to: • Control your Roku devices with a convenient remote • Use your voice or keyboard to quickly search for entertainment • Enjoy private listening with headphones • Stream free movies, live TV, and more on the go with The Roku Channel • Cast media files from your phone, like videos and photos, to your TV • Add and launch channels on your Roku devices • Enter text on your Roku device easier with your mobile keyboard You must connect your phone or tablet to the same wireless network as your Roku device to use certain features of the mobile app. Some features require a compatible Roku device and may require logging into your Roku account. Feature availability: • Voice search is available in English in the US, UK, and Canada. It’s also available in Spanish in Mexico and the US. • The Roku Channel can be viewed in the mobile app in the US only. • Some channels require payment, can change, and vary by country. For more information, go to http://support.roku.com Privacy Policy: go.roku.com/privacypolicy CA Privacy Notice: https://docs.roku.com/published/userprivacypolicy/en/us#userprivacypolicy-en_us-CCPA
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