Quality degradation at Route: Package Tracker  
Users report higher volume of Quality Issues than usual
61
fair

Route: Package Tracker | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Shopping
Work at Route App LLC? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Route App LLC? Unlock additional insights
Android unitQ Score
Android User Feedback
69%
Android
125 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
57 Reports
User Feedback
31%
iOS
57 Reports
69%
Android
125 Reports
Route: Package Tracker - Latest Quality Issues
iOS
May 13, 2024
Useless
It is unnecessary. Useless. It doesn't do what it's supposed to do.
iOS
May 14, 2024
Wants to read my emails!!
Why on earth would you want access to read my emails to deliver a parcel. My emails are confidential and private. This is an intrusion of privacy and so bizarre to me.
Android
May 14, 2024
Would give 5 stars if it didn't keep disconnecting from my Amazon. Other than that it's an AWESOME app.
Android
May 15, 2024
The app do nothing, unless you give full access to your email profile (username and password!!!!), AND requested my phone unlock code!!!! Outrageous!!!
Android
May 15, 2024
Bad experience. I purchased route to ensure a package that was sent off 5 days ago according to USPS it's been sitting in a facility for over 5 days when I paid for shipping and delivery in a certain time frame. Route shows my order as does the USPS site what route says my email address and order number are wrong. I triple checked with the seller everything is right I even sent them screen shots. You cannot talk to someone without an email and order number and apparently you can't talk anyway.
Android
May 15, 2024
Has access to all of your emails. Won't allow you to remove yourself. I had to come here to ask for help. Already deleted the app. There is no button in the app for removing your email. How do I remove my email? SCAMMY
iOS
May 16, 2024
Useless
A app that is a 3rd party that needs info to ur email and personal information that no “tracking app” should ask ill pass rather wait for my package
Android
May 16, 2024
This app is just rubbish, unable to upload pictures of damaged goods, was it on purpose for me not to file a claim?
Android
May 16, 2024
It did not tell the whole route
Route: Package Tracker - Product Description
Route is the premier package tracker for all of your online orders. Join over 50 Million people who have tracked their orders with Route. Route connects with millions of online stores and over 600 shipping carriers worldwide, including Amazon, FedEx, UPS, USPS, DHL, and more. Get shipping notifications that give you real-time status updates on any delivery! 


NEVER MISS A DELIVERY
The Route App brings package tracking and delivery to life. No more wondering where your package is—has it been shipped? Is it stuck in transit? Delivered? Now you can visually track your package’s journey from checkout to doorstep, review previous online orders and handle delivery issues (lost, stolen, damaged) all in one app.


“Shopping made simpler” - HYPEBEAST


“Your go-to package tracker” - NBC News

WHY YOU’LL LOVE ROUTE


Track all your packages in one place - Stop searching for tracking numbers in your inbox. Track every order automatically by connecting your emails to Route. 


Visual Tracking™- Hate searching for tracking numbers? Us too. Route seamlessly connects to every online order and makes package tracking a breeze.


Real-time push notifications - Route syncs in real-time with shipping carriers like FedEx, UPS and USPS to provide shipping updates that keep you informed from the minute you checkout until your package arrives safely on your doorstep.


Curated Product Discovery - Find the next brand you’ll fall in love with. No more knock-offs. Buy direct from brands you trust.


Follow Your Favorite Brands - Never miss a product drop.


One-click Order Resolution - Your package never showed up? Damaged? We got you. File a claim in one click from one of our 11,000+ merchant partners and let Route handle the rest.


Universal order history - Gone are the days of digging through emails to find old online purchases. Route automatically stores and organizes every order (including Amazon) for quick review and reorders.


Unrivaled privacy - Don’t worry, the Route Bot pulls only the necessary information to track your packages, and never shares it.

WHAT OTHER SHOPPERS ARE SAYING


GAME CHANGER
“100% a must have for anyone who shops online”


INCREDIBLE!
“I love not having to sift through emails to find tracking info. This app is amazing!”


PEACE OF MIND
“Super convenient to have an app to track all packages from different sources. No more stress over missed deliveries.”


Questions? Contact us at feedback@route.com.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners