83
good

Ryanair | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Travel
Work at Ryanair Ltd.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Ryanair Ltd.? Unlock additional insights
Android unitQ Score
Android User Feedback
93%
Android
1067 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
79 Reports
User Feedback
7%
iOS
79 Reports
93%
Android
1067 Reports
Ryanair - Latest Quality Issues
iOS
May 16, 2024
"Beware of Ryanair's Unreasonable Policies"
I had to undergo nasal surgery due to an accident, and my doctor prohibited me from flying. However, Ryanair refused to cancel my ticket. They said they would charge the normal fee for changing the flight date, even though buying a new ticket was cheaper than the change fee. Be very cautious when purchasing from this company.
iOS
May 16, 2024
Many updates
Every time I want to check the App it tells me that I have to download the most recent version, which in my case is approx every 2 weeks. If it doesn't work well. But how heavy this thing of not being able to consult it if you don't have the latest version.
Android
May 16, 2024
When paying, the price changed, and the ticket price came out more
iOS
May 16, 2024
Buying tickets error
Hello, Last 2 days I'm trying to buy tickets through the App but I still cannot buy them. Error occurs every time. Can you help? Or the App is no longer working?
iOS
May 16, 2024
They want to charge you for everything
They charged me 55€ for confusing me in the data but when I realized I still hadn't agreed to check in and they didn't let me go back so I had to pay, embarrassed
Android
May 16, 2024
Horrible experience 30 minute flight delay cost me additional 50 eur for buyng next bus in midnight,because It was not possible catch my booked bus on time
Android
May 16, 2024
Customer unfriendliness and rip-off have a new level! I've been trying to book a flight via the app for several days, but again and again the payment breaks off (no matter which methods). After back and forth on the customer hotline, they hung up with the words: This is my problem, I should get information from my bank. My account was well covered for this expense at all times, today I tried again and suddenly it works. But the flight costs NuN 50€ more. IMPUDENCE
Android
May 16, 2024
It does not allow you to put the discount on residents of the islands (Canary Islands) it allows only Ceuta
Android
May 16, 2024
Very worst airline, no guidance to tourist on airport, then after charging heavily for boarding pass & luggage , reached before 4 hrs of departure asc tourist but no guidance and help of any counter of this airline
Ryanair - Product Description
With this App at your fingertips, Europe is at your feet.

We’re Ryanair, so of course you’ll find the lowest fares in Europe on our app. But you’ll also get handy extras like being able to check in while you’re on the move, a mobile boarding pass delivered straight to your phone and a choice of in-flight extras in one quick click.

So why are you still reading? Download it now and get flying!
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners