Quality degradation at SleepIQ  
Users report higher volume of Quality Issues than usual
57
fair

SleepIQ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
34%
Android
154 Reports
iOS unitQ Score
iOS User Feedback
66%
iOS
295 Reports
User Feedback
66%
iOS
295 Reports
34%
Android
154 Reports
SleepIQ - Latest Quality Issues
iOS
May 15, 2024
It’s expensive these days for poor sleep
I traded my late father's bed for a sleep number adjustable bed. Since then I have gotten a mattress pad and cover to improve the bed's performance and none of them have worked. The only thing I do enjoy is the adjustable bed frame. I wake up sore and tired. I wish I could exchange the mattress and all for a firmer tempur pedic mattress that has both cooling and heating adjustments. If I had known how poor my sleep would be I wouldn't have bought it.
iOS
May 15, 2024
The sleep app is good. Rewards part is awful
I love the sleep app. Wake up to check my score and health metrics every morning. Use it to adjust the bed, mattress, temp, etc. But the rewards are time consuming, the points don't always show up, and if you calculate the dollars earned it calculates to about 50 cents an hour. Trying to earn rewards toward another sheet set. But I am ready to give up.
Android
May 15, 2024
They should really allow you to connect to Alexa or Google to adjust this bed faster than it takes the app to open and find your settings.
iOS
May 15, 2024
Good but could be better
The app is easy overall but some of the buttons at the bottom could be more specific in regards to functionality. Sometimes I don't know where to go for what and it's confusing. But once I figure it out, it's on the easier side. This app could be more user friendly, but also isn't too hard to navigate.
Android
May 16, 2024
The bed is outstanding! But the app will not let me log in and get my data at all on a Samsung s21. It will, however, allow me to adjust both sides of the bed. So five stars for the bed and 3 for the app.
iOS
May 16, 2024
Relocation
I just purchased my bed in March 2024 (paid in full), I absolutely love the bed, however, we have to move from our location and into a new place. You do not offer a service to do this. Instead it's $250 to disassemble and then we have to move the bed and you charge another $250 to assemble it! So basically we bought a bed that can never leave the house! When purchasing the bed this was never mentioned! Paying $15,000 for a bed that can't be located is absolute highway robbery!
Android
May 16, 2024
Can't login app Can't find my account this thing sucks do not recommend
Android
May 16, 2024
App keeps going off-line
Android
May 16, 2024
LOVE the bed. Only issue is if I'm in bed relaxing, it assumes I'm sleeping. Feature that started to measure sleep when bed goes into "flat" vs zero gravity while watching TV would better the actual sleep monitor
SleepIQ - Product Description
4.8.35, June 25th, 2023

Experience SleepIQ® technology.
Only Available with Sleep Number® smart beds.  

OVERVIEW  
Only the Sleep Number® smart bed uses the science of your personal SleepIQ® data to understand your one-of-a-kind needs for continuously better sleep quality. Our exclusive “sense and do” SleepIQ technology accurately measures your biometrics – your average heart rate, breathing rate and movements – throughout the night, then automatically adjusts to your individual needs, designed to continuously improve your sleep over time. You’ll see a daily snapshot of factors that measure your sleep quality – duration, efficiency, and timing. Developed by sleep science experts with insights about how each of us sleeps, it connects you with your best possible sleep, night after night and through every phase of life. 

Sleep: 
View your SleepIQ® score, learn more about the factors that affect the quality of your sleep. Includes trends in sleep duration, efficiency, and timing that affect your overall sleep health and wellbeing. 
- View your SleepIQ score and biometrics each morning to understand your sleep quality  
- Track and understand the factors of your quality sleep that support overall sleep health and wellness 
- Monitor your 24-hour sleep/wake cycle and learn how your circadian rhythm impacts your sleep quality 
- See sleep trends over time for you and your sleep partner


Smart Bed:  
Offers full control of comfort on each side. Control your smart bed including your Sleep Number® setting, Responsive Air® technology (Sleep Number® 360 and next gen smart beds only) and FlexFit™ adjustable base to ensure you’re getting the best quality sleep.

Profile:  
Personalize your experience by completing your wellness profile, view your monthly HealthIQ® wellness report. Easily access your InnerCircleSM Rewards account to earn rewards and learn about quality sleep. 
 
If you choose, SleepIQ® can connect with the following health and wellness apps:  
- Apple Health 
- Fitbit 
- MapMyFitness 
 
SleepIQ® technology uses advanced algorithms that track information about your sleep and wellness, including your heart rate, breathing rate, and heart rate variability, to provide powerful insights into your sleep and wellness.  Sleep Number does not collect biometric information that can be used to identify you.       
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