70
good
Starlink | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
90%
Android
217 Reports
217 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
23 Reports
23 Reports
User Feedback
10%
iOS
23 Reports
23 Reports
90%
Android
217 Reports
217 Reports
Starlink - Latest Quality Issues
Android
May 13, 2024
Hello. I started with the service and I still haven't been able to enjoy it, because it tells me: Active Connected without Internet Unexpected location I wrote to technical support and nothing. I don't know if the problem is in entering the SN code that comes in the shipping box of the Kit, if anyone can help me fix, I would appreciate it. Thank you.
Android
May 14, 2024
Very difficult to navigate.
iOS
May 14, 2024
Slowing Down
A few weeks ago, I saw that the download speed has decreased considerably something that I don't like, I would like them to fix that.
Android
May 14, 2024
Absolutely awful, because I live somewhere rural, necessitating using the service in the first place they are increasing the cost by 30$ a month. A full 1/3 of the current bill. Taking advantage of the fact that we need Internet to function in the modern post COVID world.
Android
May 14, 2024
Truly horrible customer service, you can't call anyone and it takes DAYS for them to respond. Don't do it.
Android
May 14, 2024
Absolutely buggy, freezes the phone, draws power even after closing, have to power phone down Terrible update back to the drawing board elon
Android
May 15, 2024
I disengaged my account, received confirmation it would happen 17 th April and still have charges trying to go through. I'm not currently able to use the service and will not be paying for it. When I'm able I will turn it back on but will not b forced into debt for a service I'm not using.
Android
May 16, 2024
On a Pixel 5 (234[hash_id] 90Hz) text runs off the right side of the screen. Under Statistics the Latency section has the summary to the right of the header. This causes the summary to overflow and it's not possible to see the 'last' value. Please put this text under the Latency header instead of next to it. Other than that, app does what it's supposed to do.
Android
May 16, 2024
Impossible to connect to the application under vpn(,nord vpn in tt case) . Completely unstable connection in speed, it goes from 45 to 290mb ping to 40 minilast year I was at 490mb and ping at less than 20. While before I had obstructions and no more mtn
Starlink - Product Description
Starlink delivers high-speed Internet almost anywhere on Earth. The Starlink app is here to help you: • Identify the install location that will ensure the best quality of service • Set up your Starlink hardware • Check for obstructions that can interfere with service • Verify your WiFi connection • Receive alerts for service issues • View connectivity statistics • Identify devices connected to your network • Troubleshoot connectivity issues • Contact support
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