Quality degradation at Subway® - Official App  
Users report higher volume of Quality Issues than usual
21
poor

Subway® - Official App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-29 Points Past 7 Days
Category: Food & Drink
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Android unitQ Score
Android User Feedback
100%
Android
100 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
100 Reports
Subway® - Official App - Latest Quality Issues
Android
May 13, 2024
Unable to log in and not remembering passwords
Android
May 14, 2024
Very flow and takes a while to load.
Android
May 14, 2024
I am deleting this app after visiting a store to redeem some points for a quick coffee.only to be told I have to buy something as well. As I disagree with this "store policy".
Android
May 14, 2024
They decided to cut off the app at 5pm, on the 14th, I tried to use my points and the app is "toasted" when I left from home it still worked.... So instead of transferring the old points to the new app, they forfeit all of them. Convenient, isn't it?
Android
May 14, 2024
Absolutely disgusting behaviour by Subway to expire all customer points instead of transferring them across to the so-called 'new and improved' rewards system. The notice period in itself was a bloody joke! They will never again see a penny from us, or family and friends, alike.
Android
May 15, 2024
App says to update to new app, but there is no new app..
Android
May 15, 2024
They just updated the app. But now it's not letting me Updated the app. I've uninstall and reinstall it a few times now but it's still not letting me in. I've even try to register it again and it's not even letting me do that too 😑😑
Android
May 16, 2024
New app killed all my points. Account will now be deleted. Bye Subway. I'd rather make my own subs at home. Extremely Fa1l.
Android
May 16, 2024
Password reset impossible Nice if you do everything new, it would be cool if the login would also work - but with password reset you get to a wrong link. Sry, you'll have to do it again.
Subway® - Official App - Product Description
Sublover? Then you're in the right place. The latest version of the Subway® app will make your life as a Sublover easier and more rewarding.

The Subway® app is the easiest way to earn points for free food, get exclusive access to offers and prizes and order ahead and skip the queue. Yum!

With our app, you can discover…

Subway Rewards
As a Subway Rewards member, earn points on every 10p you spend. And more points = more free food. Plus, you'll get access to a whole host of exclusive app offers and competitions. Dealicious!

Order Ahead
Get less queue time and more YOU time when you order ahead with the Subway app.

Subsquad ™
Get your mates to join your Squad and you'll all get 50 bonus points every time you Sub within 4 hours of each other. More mates = More bonus points.

Delivery
Order your sub to your sofa. Get your favourite subs delivered from our delivery partners.

Invite a mate
It's easy. Find a mate. Invite them to join Subway Rewards and get 200 points when they sign up and make their first purchase. Sorted.

Plus,
Discover our menu, give us your feedback and find your nearest store. All in one handy app!
Want to improve your unitQ Score by 20% within 30 days?
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