21
poor
Swiggy Food & Grocery Delivery | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
14%
Android
80 Reports
80 Reports
iOS unitQ Score
iOS User Feedback
86%
iOS
492 Reports
492 Reports
User Feedback
86%
iOS
492 Reports
492 Reports
14%
Android
80 Reports
80 Reports
Swiggy Food & Grocery Delivery - Latest Quality Issues
Android
May 16, 2024
It really waste after taking payment it simply saying their team will come and examine no one came and now simply they are saying it's not correct we are refunding the amount don't use swiggy and don't tie up you restaurant it's really fraud
Android
May 16, 2024
App not working well the business options of payout, sales,ad campaign not showing in app these app version is worst . Coustomer supports system also not answering any call..
iOS
May 16, 2024
There's no cart sharing option like Zomato
If I gotta share cart to my family so they can pay , I gotta tell them every detail and they gotta find the restaurant and find dish and then pay it's long time wasting procedure Please add basic features Atleast
iOS
May 16, 2024
Worst service
one of the worst experience i have face it... pls dnt install i swiggy😡
iOS
May 16, 2024
Useless service…order not delivered in time . Totally useless no proper informatio
Useless service - huge delay in order when go for cancel they say will apply charges for cancellation. If still order doesn't dispatch from restaurant what charges and they don't show the amount at all
iOS
May 16, 2024
So many issues
Repeated Multiple notifications bug is still not fixed. I've been using Swiggy for years, way before the lockdown. What used to be 20-30 minutes delivery have suddenly become 60-75 minutes for some odd reason. The delivery person is assigned so late that the food gets cold by the time they collect it at the restaurant. And then there's the 50% off, which is actually just always upto 100-120₹ off. Mention that, 50% is a lie cos of the cap. And despite being a Swiggy one member, I get my delivery's combined with other customers orders. I'm only getting the delivery price discount. What swiggy did here is jack up the prices, give a coupon discount (which is still higher than actual restaurants price), jack up the delivery fee and offer free delivery with a paid membership. And also please pay your delivery drivers well instead of guilting us into tipping them (which gets higher).
iOS
May 16, 2024
Fake on time status on the app
Everytime I order it shows the the order will arrive in 45mins - 1 hours. When ever it gets late swiggy extends it's time and still shows the delivery is on time. It's just pure mockery
iOS
May 16, 2024
Worst experience for returning customer
Despite saying that I had missing items in delivery, despite sending the live pics, All Swiggy has to say is, we will look into this post 8 hours or so. There is no immediate action despite asking for live photos. Now I get, why Swiggy is declining service.
iOS
May 16, 2024
Worst and irresponsible
Delivered wrong order and issued a coupon instead of refunding the money useless and time wasting app.
Swiggy Food & Grocery Delivery - Product Description
Here's everything you can do and find on the Swiggy app: - Order food, groceries, and other essentials online - Grab deals on dining out at top restaurants - Get discounts by paying your dining out bills via Swiggy Dineout - Pick up and Drop anything instantly, anywhere within your city - Restaurant and Delivery Partners trained in hygiene protocols - Find top restaurants and stores in your city - 30+ cuisines to choose from - Late-night delivery services - Order Biryani, Pizza, Masala Dosa, Burgers, Lassi, Coffee, Gulab Jamun, and more - Explore collections like Best Safety Standards, Veg Only, Healthy Food, Pocket Friendly, Premium, and more POPULAR RESTAURANTS Find your favourite local restaurants, as well as top chains like Dominos, KFC, Burger King, Pizza Hut, FreshMenu, Mc Donald's, Subway, Faasos, Cafe Coffee Day, Taco Bell, and more. NO MINIMUM ORDER CONDITIONS We place no minimum order restrictions! Order in as little (or as much) as you'd like. We'll deliver it to you! TOP CUISINES & CATEGORIES Explore our endless range of categories & cuisines like North Indian, Chinese, South Indian, Thai, Vietnamese, American, Healthy, Street Food, Breakfast, Late Night Cravings, and more. LIGHTNING-FAST DELIVERIES Our system is designed to confirm, prepare, and deliver your order in the best time possible. LIVE ORDER TRACKING Get real-time updates on your order status and an ETA. Also, track your Delivery Partner's location on a map from the restaurant to your doorstep. LONG DISTANCE DELIVERIES Order from top restaurants that are far away from your location. SAVE BIG WITH OUR BEST OFFERS Get freebies, cashbacks, discounts, and other deals sponsored by us, and our host of restaurant, bank, and online wallet partners. PREPAID, CASH, CREDIT, AND MORE PAYMENT OPTIONS We accept VISA/MasterCard Credit or Debit Cards, Net Banking, PayTM, FreeCharge, Mobikwik wallet, Sodexo Meal Cards, cash on delivery and credit services like LazyPay. You can also add a tip for your Delivery Partner with your order. INSTAMART - Instant Grocery Delivery Swiggy Instamart is an instant grocery delivery service powered by Swiggy, delivering groceries to your doorstep in just 15-30 minutes. You can order any time from 6am - 3am* and we'll take care of your mid-week grocery run, emergency supplies, midnight cravings, and much more. From snacks and beverages to fruits and vegetables, cooking to cleaning essentials, personal care to baby care - you can fulfill all your grocery needs on Swiggy Instamart. Groceries in 15-30 mins Open from 6am-3am* 3000+ products from popular to new-age brands *Opening and closing time might vary across cities, owing to Govt. regulations. DINEOUT - deals on dining out at top restaurants Use Swiggy Dineout to get up to 40% FLAT discounts with no upper limit on your dining out bills, at over 18000 restaurants across 34 cities. Get an additional 15% discount on your bills with HDFC Bank Credit Cards. Choose from top restaurants near you and save big at cafes, bars, pubs, breweries, fine dining, casual dining, buffets, and so much more! SWIGGY GENIE - GET ANYTHING DELIVERED: COMING SOON TO ALL CITIES Now pick up or deliver anything in your city with Swiggy Genie. Send documents, packages and food items, pick up something you've forgotten, deliver gifts to your loved ones, get medicines delivered from pharmacies, order supplies from a local kirana, and more. Swiggy Genie is live in 65+ cities and can be found on the app homepage. Launching soon in all cities. BEST SUPERMARKETS Avail alcohol delivery in select cities. Shop online for your daily needs. WE DELIVER IN 400+ CITIES
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