49
poor
talabat: Food & Grocery order | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
64%
Android
588 Reports
588 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
329 Reports
329 Reports
User Feedback
36%
iOS
329 Reports
329 Reports
64%
Android
588 Reports
588 Reports
talabat: Food & Grocery order - Latest Quality Issues
Android
May 16, 2024
No support options, the app would not let me use a voucher
Android
May 16, 2024
Respectful drivers, good delivery, but I kind of hate how you have to order minimum of 5,000, this does not work for one person eating Great app and services overall
Android
May 16, 2024
Very very bad the food take more time that defined the food cold
Android
May 16, 2024
Useless helpdesk useless app
Android
May 16, 2024
Very disappointed. They charged me twice by mistake. And when i talked to the customer service they said.. It'll get refunded in 5-7 days.. Still did not get my refund.. I've already sent them two emails. No response. Plus there is no option to talk to an agent on the app.. There's no where i can get customer service. This is unacceptable talabat.. I'm your regular customer. And I'm very disappointed.
Android
May 16, 2024
I recently ordered kunafa through the Talabat app, and while the food was great, the charges were quite surprising. The delivery fee was 7 AED, there was a service charge of 1.14 AED, and an automatic rider tip of 2 AED. I believe tips should be given voluntarily by happy customers, not enforced as a mandatory charge. This practice feels unfair and should be reconsidered. Overall, the convenience of the app is good, but these hidden costs are a
Android
May 16, 2024
Worsts Customer Service i ever had, up until now No action has been done to my refund for only 46aed. Exactly 15 days now still thr money is not returmed back to me. Yes for them its a small amount, but for us simple People its already big amount. Their System is the worsts ever!!!!
Android
May 16, 2024
My experience is very bad .I'm not satisfied. The customer services aren't professional at all , they don't know how to treat with clients
Android
May 16, 2024
1) App crashes A LOT. 2) You guys still provide offers and discounts for ZIONIST COMPANIES LIKE STARBUCKS AND OTHER SH!TTY COMPANIES! 😃
talabat: Food & Grocery order - Product Description
Hey! Looking for the quickest food delivery? That’s easy with our new talabat app. Whether you want a pizza, burger or groceries, choose from thousands of markets and restaurants in your city and put your hunger to an end. We’ve got it all – fast delivery, unlimited options, easy online payment and vouchers all at your fingertips. Order your favorite food and get it delivered to wherever you are, but also get your groceries delivered to you with more cities to come. Your needs, done - simply download our app, choose your food or groceries and pay in a few taps via card or cash upon delivery. Browse a multitude of restaurant menus and order from countless stores. With our filters and smart search functions, you can find the exact menu or product you want in no time, available to personalize at your request. "Pay online or in cash" Add info to your account on our new talabat app to speed up your order process. Pay in cash or save card details to pay online, reorder your favorites anytime and save addresses so you’re ready for delivery wherever you are. Like planning ahead? Pick what time you want us to deliver to avoid hunger kicking in. "Track your order from start to finish" That’s right; follow your delivery from the moment it’s confirmed to the second we hand it to you. With notifications, you'll always be updated and our help center will answer any questions about your delivery – we’ve got you. "Find exclusive deals" Downloading the talabat app makes you a part of our fam. We’re more than food delivery; discover vouchers, promotions and deals and treat yourself to that midweek pizza or Friday night burger more often. By opting in for notifications, we'll also share new restaurants, supermarkets and stores in your area, so you’ll never miss out on the latest offers again. Find us in Kuwait, the United Arab Emirates, Bahrain, Oman, Qatar, Jordan, the Kingdom of Saudi Arabia and Egypt. Happy ordering.
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