35
poor
Tesla | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
43%
Android
207 Reports
207 Reports
iOS unitQ Score
iOS User Feedback
57%
iOS
279 Reports
279 Reports
User Feedback
57%
iOS
279 Reports
279 Reports
43%
Android
207 Reports
207 Reports
Tesla - Latest Quality Issues
iOS
May 16, 2024
The navigation button is missing from the App
The navigation button disappeared, tried restarting the app, cannot recover.
iOS
May 16, 2024
Why are the filters gone?
After updating to the latest version, the filters in the map are gone...... Others have not updated it......
iOS
May 16, 2024
Car glitches
My Tesla was one of the ones built in a tent before the factory in Texas was complete and there's so many issues. It's tried to kill me a few times. Sometimes my screen goes black and I can't see how fast I'm going or control the temperature or music. My break lights or blinkers don't turn on when this happens. My car will suddenly stop in the middle of the freeway cause it detected something that wasn't there. And now I have to deal with this god awful dirty gym sock / vinegar smell from the poor design of the air exchange (which I replaced the filter 4 times in 2yrs and used a foam ac cleaner). Honestly it makes me gag every time I drive. Oh also I've had to have my charging cord replaced and my side panels put back on because they snapped out of place and were rattling while I was driving causing crazy distractions.
iOS
May 16, 2024
Text on Charge status tab not showing
The app works well , but in my IPhone XR iOS 17.4.1 the text on the charge stats tab isn't showing.
iOS
May 16, 2024
Unusable Location Section
In the location section of the IOS app, the search box is often not displayed, making it impossible to plan trips and recharges. It's very annoying.
Android
May 16, 2024
Would love a quicker way to unlock the charging cable, which is one of the most relevant actions to do quickly while walking up to the car. It can be done with a quick button and widget but that requires unlocking phone and more, which takes longer than the walk to the car + more attention than available while walking. Would be perfect if it could be done from the persistent notification. 1 star to get developers attention (seems the only way), will update when I see that this was read.
iOS
May 16, 2024
FIX PHONE KEY
Why is it that every other day the phone key just doesn't work and I have to go and manually unlock the car? This has been a problem for way too long. It's ridiculous that aren't fixing this and the windshield wipers spontaneity. And the customer support is no support at all, they just say it's a known problem and needs to be fixed. Worst customer service hands down.
iOS
May 16, 2024
Location & Statistics tabs
The Statistics and Location tab doesn't work correctly. The first one doesn't show the complete data, and the second one doesn't allow navigation. iOS/iPhone XR. Reported to Tesla, they informed that they would fix it and so far nothing. 45 days have passed.
Android
May 16, 2024
For some reason, I don't have a "Summon" section in my application. This is sad. Also, why can't I see the Supercharger charging map in the app?
Tesla - Product Description
The Tesla app puts owners in direct communication with their vehicles and energy products anytime, anywhere. With this app, you can: - Check charging progress in real time and start or stop charging - Heat or cool your car before driving – even if it's in a garage - Lock or unlock from afar - Locate your vehicle with directions or track its movement - Send an address from your favorite apps to start navigation in your car - Allow your passengers to quickly control media - Flash lights or honk the horn to find your vehicle when parked - Vent or close the panoramic roof - Summon your vehicle out of your garage or a tight parking space (for vehicles with Autopilot) - Update your vehicle software from wherever you are - Engage with Powerwall: monitor how much energy is stored from solar, used by your home, or exported to the grid - Download your solar production and battery usage data Note: Powerwall features in this app require Powerwall 2 For more information about Tesla, visit www.tesla.com
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