Quality degradation at Thrive Hearing Control  
Users report higher volume of Quality Issues than usual
8
poor

Thrive Hearing Control | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-31 Points Past 7 Days
Category: Health & Fitness
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Android unitQ Score
Android User Feedback
82%
Android
47 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
10 Reports
User Feedback
18%
iOS
10 Reports
82%
Android
47 Reports
Thrive Hearing Control - Latest Quality Issues
Android
May 12, 2024
Errors occur frequently. It seems that I only delete and reinstall the app twice in 1 week. If you use it well, then suddenly the connection between the app and the hearing aid is lost... I adjusted the volume and left it in the background, but when I checked it again, I didn't even close the app, but the volume was forced back to the default settings. Anyway, there are a lot of errors of one kind or another, but I'll cut them down. Looking at the other reviews, it seems that you are closing your ears without fixing it anyway
iOS
May 12, 2024
malfunction
The app reports from one day to the next that the hearing aids used are no longer supported. Last week's update seems to have already been installed, as I don't see a current version. The app no longer starts and crashes directly. Repositioning does not work, or leads to the same errors Restarting the hearing aids did not help either:( Used devices IPhone 11 and hearing aids Starkey
Android
May 12, 2024
Notifications cannot be turned off. Each action of the phone will turn on a different listening mode (Steam Boost) and then it will not go back to the pre-selected listening option. I would like to be able to choose what information I receive through the hearing aids. Instruction manual is incomplete or incorrect.
Android
May 12, 2024
Does not work st all
Android
May 14, 2024
Will not up hook up to my new Samsung streaming A14 phone which I call starky and was told to buy this phone! I have rechargeable hearing aids. What should I do already been to your office in porterville ca. They said never seen this before told me go back to cricket and see what they could do! Nothing I bought this phone for streaming my aids only didn't need a new one. Now one hearing aids turn off and on.
Android
May 15, 2024
Right hearing aid will not work. Does not come on.
iOS
May 15, 2024
Doesn’t work most of the time
This is an important app because it controls the volume on my hearing aids. I would say that 99% of the time it doesn't even recognize my hearing aids. Not good Thrive! You are making something that I paid A LOT of money for useless!
Android
May 16, 2024
None of !! Can't turn off phone calls on the device with an Android phone! The Bluetooth function does not allow you to select the functions to be used. Every SMS or WhatsApp message results in beeps. A disaster this application, I deactivate it.
Android
May 16, 2024
if you pair the hearing aids with this app prepare to be annoyed by frequent alerts and messages and you can't get rid of it!
Thrive Hearing Control - Product Description
The Thrive Hearing Control app works seamlessly with sensor-enabled hearing aids to give you complete control of your hearing. Change settings easily, adjust volume quickly, create customized memories, and stream music or phone calls with the touch of a button.



The Thrive app also gives you access to Healthable features like social engagement and activity tracking. You can set goals and your Engagement Score and Activity Score will track how close you are to meeting them daily. The Thrive app also offers information services like Thrive Assistant, Translate, Transcribe, and Self Check, which lets you check your hearing aid performance without an office visit.


And that’s just the beginning. Thrive also offers:



EDGE MODE
Industry-leading sound performance provides you with instantaneous adjustments for the most challenging listening situations.


REMOTE CONTROL
Easily adjust your hearing aid volume and change between memories created by you or your hearing professional.



PERSONALIZED MEMORIES
Create custom memories using manual and customizable sound adjustments. And geotag these memories so your hearing aids automatically adjust when returning to that location.



FALL DETECTION AND ALERTS
Designed to help you stay independent, falls can be detected, and alert messages sent to selected contacts.



ACTIVITY TRACKING
Track steps and other movements and set daily goals to inspire a healthy lifestyle. Thrive integrates directly with the Apple Health app.



ENGAGEMENT TRACKING
Monitor hearing aid use and social engagement and set daily goals to positively impact brain health. 



THRIVE ASSISTANT
Ask questions about your hearing aids like, “how do I adjust volume?” or general questions like, “what’s the weather today?” and get quick answers.



TRANSLATE
This first-to-world feature helps you easily communicate with people who speak other languages.



THRIVE CARE COMPATIBLE
You can use the Thrive app to share helpful information like physical activity, hearing aid usage and social engagement with people you select and who have the new Thrive Care app. This helps you maintain independence and provides peace of mind for the Thrive Care users you share with.



SELF CHECK
Allows you to perform a diagnostic test of your hearing aid components without having to make an office visit.



TRANSCRIBE
It’s like closed captioning for real life. Conversations are transcribed so you can read what's being said.



TELEHEAR™
Get help anywhere. Connect with your hearing professional by video call and obtain minor hearing aid adjustments directly to your hearing aids and smartphone.



FIND MY HEARING AIDS
Easily locate lost hearing aids. A signal detector sends a stronger or weaker signal based on how close you are to the location of the hearing aids.



AUDIO
Enables carefree communication using your iPhone®. Delivers superior sound and pristine audio streaming of any music or media played through your iOS device. You can also have Siri® read emails and texts directly to your hearing aids.



ACCESSORY CONTROL
Gives you easy control of hearing aid accessories.

The Thrive app works with sensor-enabled and MFi-certified hearing aids from Starkey, Audibel, NuEar, MicroTech and AGX® Hearing. These hearing aids must be purchased from a hearing professional. Fall Alert and Activity and Engagement tracking are only available with sensor-enabled hearing aids.



All features are not available on all hearing aid styles. Check with your hearing professional for details.
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