33
poor
TIER - Move Better | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
44%
Android
174 Reports
174 Reports
iOS unitQ Score
iOS User Feedback
57%
iOS
226 Reports
226 Reports
User Feedback
57%
iOS
226 Reports
226 Reports
44%
Android
174 Reports
174 Reports
TIER - Move Better - Latest Quality Issues
iOS
May 16, 2024
scam
I rent a scooter, it takes 30 PLN from my account, then it displays on the app that the vehicle is unavailable and the money does not come back
iOS
May 16, 2024
More expensive than the others but..
The scooters are jicer than the other companies and I find mm ore available but they are more expensive to use. They need to get the monthly free unlocks pass.
iOS
May 16, 2024
Useless
Just utter rubbish. Never tells you a location is full to park in until you've parked it and taken the photo, which means you can end up moving it around taking multiple photos trying to find an acceptable spot. Plus half the parking spots are miles away from each other so sometimes you can't even park it anywhere near where you need to go, defeating the whole point of it. Goes unbelievably slow so much and for no reason. I am on the stupid cycle lane yes it is near the pedestrian area but THAT IS YOUR RESPONSIBILITY TO TELL THE DIFFERENCE. Completely slow up hills (VOI are way faster). Sometimes it just stops altogether for no reason and forces you to push it. There's a reason I avoid these things now
iOS
May 16, 2024
Nehéz leparkolni
You can't stop anywhere, it's a joke if you get into a grey area where you can theoretically stop, cabaret won't let you do it either... money grab....
iOS
May 16, 2024
Utiglejnekg
Bad app there were 2 scooters available nearby on the app but both came up unavailable when I scanned the lost bus😔
iOS
May 16, 2024
deceit
The money was withdrawn from my account, even though the vehicle was unavailable and I did not even drive a meter. In addition, most scooters in the city are unavailable. Nothing works as it should. 1 star is still a lot
Android
May 16, 2024
A simple scam, scamming customers, block cards because we were cheated on 16 PLN, the scooters did not start and had an 11 km range. The service has neglected us, so I sincerely advise against it
Android
May 16, 2024
They extorted money, I started the scooter twice, the money was withdrawn and the device did not start. Advise against
Android
May 16, 2024
Bicycles that don't work but still charged
TIER - Move Better - Product Description
OUR MISSION: NO EMISSION TIER is reinventing how we travel within our cities by offering shared electric micro-mobility options as an alternative to traditional forms of urban transport. Take a TIER electric scooter and choose a sustainable and emission-free way to get around. Our safe and affordable scooters, bikes, and mopeds are fully electric and climate-neutral, allowing you to contribute towards a cleaner, greener, and more sustainable city - all while having fun along the way. WHY OWN A CAR WHEN YOU CAN OWN THE STREETS TIER scooters are conveniently placed in your city to make traveling from A to B hassle-free. Simply rent a TIER e-scooter near you on the map, scan the QR code and go! • Why take a TIER? • No CO2 emissions with TIER e-scooters • Find parking easily • Beat the traffic • Save time • Explore new cities • Rent to live a get-up-and-go lifestyle • Ride e-scooters with friends • Commute with e-scooters to and from work • Renting = Sharing is caring To rent rather than to buy is how we take back our cities, and TIER mobility is here to help. Download the app, sign up, and start sharing scooters in seconds. Here’s how to use the TIER app USING THE TIER APP TIER electric scooters, bikes and mopeds give you the freedom to explore your city and to get where you need to be in a smart, safe, and sustainable way. Simply open the app and rent a ride with a few simple steps. HOW TO START A TIER E-SCOOTER & GET GOING • Download the TIER app, sign up, and add your preferred payment method • Find a TIER scooter near you on the map • Scan the QR code on the scooter to unlock it and start a ride • Push the e-scooter forward to flick the kickstand back • Put one foot on the board and push off with the other • Push down the throttle to gain speed • Let go of the throttle or use the brakes to slow down. • Surf your city and enjoy the ride! HOW TO END YOUR RIDE • Find a safe place to park the scooter and flick the kickstand down • Open the TIER app and tap 'End Ride' • Get out there and live your best life! APP FEATURES The TIER mobile app is truly mobile. A sleek design and easy-to-use interface allow you to make the most of your smartphone as a tool for fast and efficient mobility. • NAVIGATE nearby electric vehicles • SCAN the QR code on a scooter to unlock it • RING a scooter if you are having trouble finding it • VERIFY your license to use e-mopeds (not required for e-scooter use) • STORE minutes and unlocks in your wallet • REDEEM free rides with a discount voucher or promo code • REFER friends for free minutes • SAVE money with our deals in the shop RIDE MORE FOR LESS WITH OFFERS IN OUR SHOP Save money with our monthly or daily passes. When you’re on the go, it’s better to pay a flat rate and get the most out of your usage! • RIDER PLUS skip the unlock fee on every ride + 300 minutes! • MONTHLY UNLOCKS no unlock fees. Pay only for minutes. • DAY PASS enjoy up to 45 minutes during each ride for free + no unlock fees TAKE A TIER AND JOIN THE REVOLUTION AGAINST POLLUTION TIER gives you access to sustainable urban travel. With our fleet of shared electric scooters in 100+ cities worldwide, TIER is on a mission to change mobility for good. So whether you're headed to work, class, or just around the block, let TIER get you to where you’re going on our scooters, bikes or mopeds.
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