Quality degradation at Trading 212 - Stocks & Forex  
Users report higher volume of Quality Issues than usual
58
fair

Trading 212 - Stocks & Forex | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-16 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
84%
Android
279 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
52 Reports
User Feedback
16%
iOS
52 Reports
84%
Android
279 Reports
Trading 212 - Stocks & Forex - Latest Quality Issues
iOS
May 15, 2024
Flee! Deplorable customer service!
More than an hour and a half with their customer service and still no concrete answer about my transfer which has still not arrived on the t212 account despite the validation by the bank. I deplore the uselessness of customer service and their inaction in the face of my problem.
iOS
May 15, 2024
Rip off
Entering trade with with lost. Big gap between market price and how much you pay.
Android
May 15, 2024
Too many trackers. A tracker is a piece of software meant to collect data about you or your usages.
Android
May 15, 2024
They don't sell your shares when you put in a sell order so you end up losing because they aren't quick enough.
Android
May 15, 2024
This app keeps crashing on my poco [phone]. Not sure why. I've cleared cache and data, and reinstalled but it is not fixed.
Android
May 16, 2024
The app always closes on its own. Thus, it can not be used. I wrote on the chat, I did what was written there. The problem remained.
Android
May 16, 2024
Lags a lot
iOS
May 16, 2024
If the app fails to execute trade what’s the point of existing
I have placed a few trade orders with limits. The trades have not gone through. A few things I could list out: 1) The pricing which they show is not the price at which they are able to execute. 2) There is a massive lag between the price which they show and the price which their providers can execute the trades at 3) they don't have the ability to trade in stocks which are highly volatile Stay away as far as possible from this app. It's either run by scammers or incompetents. I am currently trying to atleast break even on my investments at the moment and will divest as soon as I recoup in terms of orders unexecuted by them.
Android
May 16, 2024
Latest update seems to have deactivated my security choices. Pin and biometrics were turned off even though I've been using these settings for years.
Trading 212 - Stocks & Forex - Product Description
UK's #1 app for active trading & long-term investing.*
Access global financial markets commission-free and hassle-free.
Start with a free, lifetime practice account with virtual money.
Capital at risk.

Trading 212 Invest & ISA:

- Unlimited commission-free trades;
- 12,000+ Real Stocks and ETFs from the UK, the US, Germany, France, Spain, the Netherlands and others;
- Uncompromising, direct trade execution - we don’t sell your order flow.

Trading 212 CFD:

- 7,000+ CFDs on Stocks, Forex, Gold, Oil, Indices and more;
- Competitive spreads even at news time;
- Smooth and easy to use charts for technical analysis.

...and always an outstanding live customer service, responding within seconds.


Investments can fall and rise. You may get back less than you invested. Past performance is no guarantee of future results. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 79% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

* Based on store statistics as of January 2023.

Zero commission refers to no broker fee being charged for buying or selling shares. 
FX fee of 0.15% applies when buying or selling securities denominated in a currency different from that of your Trading 212 account.

Trading 212 is the following companies:

Trading 212 UK Ltd. authorised and regulated by the Financial Conduct Authority (Register number 609146).
Trading 212 Markets Ltd. authorised and regulated by the CySEC, Cyprus (Register number 398/21).
Trading 212 Ltd. authorised and regulated by the FSC, Bulgaria (Register number RG-03-0237).

Seller: Trading 212
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