Quality degradation at TripIt: Travel Planner  
Users report higher volume of Quality Issues than usual
48
poor

TripIt: Travel Planner | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
53%
Android
79 Reports
iOS unitQ Score
iOS User Feedback
47%
iOS
71 Reports
User Feedback
47%
iOS
71 Reports
53%
Android
79 Reports
TripIt: Travel Planner - Latest Quality Issues
iOS
May 12, 2024
What’s with GMT?
I mostly love TripIt Pro, but every once in a while, while adding an event or restaurant (in the US), the app will set the time zone as Greenwich Mean Time (GMT), Which Is In England!! Not useful. I can't find a way to manually correct it. You would think an app smart enough to find the address of a restaurant by looking up its name would be smart enough to assign the correct time zone to that address. Most annoying. Anyone have a solution for this? It's happened to me several times.
iOS
May 13, 2024
Scam
First it implies you can receive flight info And then you're asked to pay - and pay Zero customer service
Android
May 13, 2024
doesn't sync any more
iOS
May 13, 2024
Will never go pro
The app works 75% of the time to parse and extract pertinent data correctly from forwarded confirmation emails. The other 25% of the time you have to do editing. Something you can see quite clearly and understand will get mangled by their parser. Worse, sometimes you'll get the shrug off email “Something went wrong” and nothing will be added to your trip. The app fits my purposes. But I can't imagine paying for the pro version when it just fails so often.
Android
May 13, 2024
Adding email addresses fails and only works through support. The API link to the packing list app also fails.
Android
May 14, 2024
This used to be a great app. Now it seems very broken. Email syncing disabled and disappeared from settings, sharing returns a connectivity error, the save button often doesn't work on several pages, and I can't login to the website. I'll be looking for an alternative.
iOS
May 15, 2024
It’s okay
It only pulls the trip legs that it wants to. If you want to add flights (i.e. flight reservations made directly with southwest, it won't pull them over) I'm sure the ‘premium' is better, but one is still inundated with ads, so I'll keep looking.
iOS
May 16, 2024
Please add cost option
Please add a way to include costs for any travel segment - airfare, hotel, ground transportation, food, etc.
Android
May 16, 2024
Probably my best app. Clever and useful. NOT ANY MORE. This was the case, not any more. Changes to require login protections on the app have made it useless. It hangs up, even using FB or Google alternatives to login. I have tried unin and reinstalling, useless . It remains OK via website. I need this on my phone, readily available. After years of use, the best app ever is now useless. So sad. So infuriating. So pointless. I still hope to edit this post.....
TripIt: Travel Planner - Product Description
Join nearly 20 million travelers on the world's highest-rated travel planner app for trip and itinerary organization!


TRAVEL ITINERARY

As soon as you book a flight, hotel, rental car or other travel plan, simply forward it to plans@tripit.com and we’ll automatically add it to your comprehensive itinerary. Seamlessly sync travel plans to your calendar or share them with anyone you choose.


RESERVATION DETAILS

No more frantically searching through your inbox for important details about your travel plans, like when your flight gets in or the confirmation number for your hotel. Find them in a flash with TripIt — even when you’re offline. Access this information hands-free with Siri shortcuts!


Upload PDFs, photos, boarding passes, digital passport QR codes and more to your travel itinerary, so you can track everything in one place.


MAPS AND DIRECTIONS

The TripIt app includes all the map-related tools you’ll need on-the-go (it’s great for road trips).

-	Plot out your entire trip on Google Maps or Apple Maps
-	Quickly pull up transportation options and driving directions between two points (powered by Rome2Rio)
-	Easily locate the closest restaurants, parking, ATMs and more


TRIPIT PRO

For roughly the price of checking your bags, upgrade to TripIt Pro to access exclusive travel perks all year long. When you upgrade, TripIt Pro will do all this for you (and more!):


• Share real-time flight status alerts and check in reminders
• Notify you if you're eligible for a refund if your fare price drops after booking
• Track your reward programs and alert you if points are expiring
• Navigate you through the airport with interactive maps


Your iTunes account will be charged when the purchase is confirmed. Your TripIt Pro subscription will be good for 1 year, and automatically renew each year at $48.99 unless you turn off auto-renew at least 24 hours before your term ends. To manage your subscription, including auto-renew, visit iTunes Account Settings.


FREE TRIPIT PRO FOR SAP CONCUR USERS

If your company uses SAP Concur, you may receive complimentary TripIt Pro benefits that most travelers have to pay for. Make sure you’re connected to TripIt to get itineraries created for you as soon as you book, and receive a complimentary subscription to TripIt Pro, if you’re eligible.


For more information, see the TripIt User Agreement (https://www.tripit.com/uhp/userAgreement) and Privacy Policy (https://www.tripit.com/uhp/privacyPolicy).
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