85
good
Turo - Find your drive | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
67%
Android
1245 Reports
1245 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
627 Reports
627 Reports
User Feedback
33%
iOS
627 Reports
627 Reports
67%
Android
1245 Reports
1245 Reports
Turo - Find your drive - Latest Quality Issues
iOS
May 16, 2024
Lied to us about rental coverage.
We paid extra to cover two drivers and got confirmations saying all drivers were covered and they are scamming people with the insurance. They will try to make you pay out of pocket and tell you that you're not covered. The people on this app are getting rich off of insurance. Most people front know because they never have to use it. If you ever have to use the insurance…Here's your “Don't say I didn't warn you!”
iOS
May 16, 2024
The app is working better
The app is generally very easy to use. Occasionally I have a problem with the app not being responsive but it seems to be working better
iOS
May 16, 2024
$$$ worth stuff stolen from Turo rented car
Turo should be providing safety for customers who rent the car. They're especially at risk who are traveling and have their stuff in the trunks or cars. No one on the Turo side not the car owner nor Turo was liable for my stuff stolen from the car with no damage (not a scratch) to the car. Go figure how that happened without Turo-rented car blaring alarming sounds that car has been broken into in a densely packed beach parking area. And this happened in a low crime area. I would not trust Turo with another dollar till they fix safety issues for renters. At least with big rental companies you know safety isn't a concern (I understand random theft can still occur).
iOS
May 16, 2024
Fairly decent
App seems decent. Could be better ways to contact for help. Chat is almost useless but the rest of it was ok.
iOS
May 16, 2024
Turo is ehhh
Ive been using turo everyday since december and its been an experience. First off the customer service is great. 10/10. The actual turo company isnt all that. They tend to raise the price of your rental after a day or two without telling you and the owner of the vehicle cant do anything about it. My rental started off $50 a day, by the end of the week it was $80. There are no promotions or discounts, and they seem to not care about their repeat customers. Would only recommend as a last resort or if you only need a rental for a day. 6/10
iOS
May 16, 2024
30$ dollar car to rent
40$ service fee Transactions fee 10.00$ Months insurance $20.00 Total 100.00$ for 8 hrs
iOS
May 16, 2024
Push promo ads despite disabled
I have disabled “promotions and announcements” notifications and continue to get push notifications to my phone.
Android
May 16, 2024
I have been using this app for the last 2 years now. App overcharges with many different extra fees. You need to be carful because your prices could be 50 dollars higher as compared to if you book a car in incognito mode in the browser. Shaddy hosts and app that over charges you everywhere. Eventhough the trip is 100 dollars but your bill comes out to be 150dollars.
Android
May 17, 2024
We have generally works fine, but it's annoying how it will email you for every message reply when you already opened it from the notification. It also sends notification ads that can't be separately disabled.
Turo - Find your drive - Product Description
Turo is the world’s largest peer-to-peer car sharing marketplace where you can book any car you want, wherever you want it, from a vibrant community of local hosts across the US, UK, Canada, and Australia. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, guests can take the wheel of the perfect car for any occasion, while hosts can take the wheel of their futures by building an accessible, flexible, and scalable car sharing business from the ground up. Whether it’s a truck to help on moving day, a swanky exotic for a luxurious weekend away, or a classic cruiser for a picture-perfect road trip, with more than 600,000 vehicles listed worldwide, Turo lets you find the perfect vehicle for your next adventure. Turo offsets 100% of our estimated global carbon emissions, so you can rest easy building your businesses and satisfying your wanderlust knowing that our carbon footprint is accounted for. Upgrade your travel plans • Choose from a totally unique selection of cars and drive the perfect one for your trip • Book cars directly from local hosts, starting from $25/day • Safely access cars through a variety of contactless check-in options • Get the car delivered, and book trips on the go with a quick tap Start your own car sharing business • Share your car and build a car sharing business with Turo • Start with a car you already own or buy one to share — any car owner can start exercising their entrepreneurial muscles • Choose how many cars to share, scale your business up or down however you want, and decide how to reinvest your earnings • Whether you want to commit a lot of time or a little, you can earn at home or on the go, on your schedule, and divest any time • Rest easy with $750,000 in liability insurance from Travelers Excess and Surplus Lines Company backing each trip Note: Continued use of GPS running in the background can dramatically decrease battery life.
All intellectual property rights, including trademarks and word marks, are the property of respective owners