79
good
UBA Mobile Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
92%
Android
1377 Reports
1377 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
124 Reports
124 Reports
User Feedback
8%
iOS
124 Reports
124 Reports
92%
Android
1377 Reports
1377 Reports
UBA Mobile Banking - Latest Quality Issues
Android
May 16, 2024
Thank God at last!😊 The OTP verification code request that has always delayed my transfers has been removed. Transactions Loading are now also faster than usual. But please, make the app more interactive than that. Like, let the app be able to auto search out the bank name of any account number during the very moment of typing it on the Account number Search box as in OPAY and PALMPAY instead of searching for the bank name manually. And let there be easy access to affordable loans on it too.👈
Android
May 16, 2024
This app can be something paaa. Now I can't load Africard using this app.
Android
May 16, 2024
I can't type the activation code. I don't even receive the OTP
Android
May 16, 2024
It's hard to transfer to other banks
Android
May 16, 2024
I can't imagine this rubbish app, it refuse to work I can't even login at all.
Android
May 16, 2024
The app is good fot easy money transfer,but it is too slow ,i don't really know what is the problem.I hope by this write up you can help me.Thanks.
Android
May 16, 2024
I went to bank to complained to updated and increase my daily transfer limit from 200 to 2- 3m as a current account holder before traveling, and reaching my destination to my surprised I got stuck & run shortage of funds all because of your poor service now am suffering something I should have transfered once 2weeks ago and get my money complate before the increase of dollars killing Niara.. Like I don't understand why should I loose because of your poor service? I will post this on Twitter
iOS
May 16, 2024
I can’t use the new update
I can't use the new update because I can't input the passcode
Android
May 16, 2024
Why does this app keep stopping?... I can't even access the app.... Please kindly resolve this issue.. it's really frustrating
UBA Mobile Banking - Product Description
UBA is providing a completely enhanced mobile banking experience to its customers with this new app. Banking services are easily accessible and on the go through new features such as: • Quick log-in within a few seconds with the biometric option on devices that support this feature • Faster navigation with the sliding menu available on all user sessions • Fewer, more intuitive screens enhancing user experience • ATM/Branch locator • 24-hour customer service support via live chat • Quick selection of phone numbers from device contacts list for airtime top up • Favourites list creation for easier transactions • Auto reminders for recurrent bill payments and transfers
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