69
fair
Uber - Request a ride | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
81%
Android
34211 Reports
34211 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
7978 Reports
7978 Reports
User Feedback
19%
iOS
7978 Reports
7978 Reports
81%
Android
34211 Reports
34211 Reports
Uber - Request a ride - Latest Quality Issues
Android
May 17, 2024
This last update, my app came back when it was the first app and it doesn't even receive messages anymore, it's really bad and not to mention that you have to keep logging in every time
Android
May 17, 2024
Today I had the most unpleasant experience, the operators don't arrive but oh I have to pay for q says it's at the point and never and the q arrived just for turning me around in the north central they charged me 150 when the trip cost 50 pesos
Android
May 17, 2024
I wanted to know why when I put 3 stop in the app in the driver app appears only 2 stop has to solve this
Android
May 17, 2024
The idea was great but the truth is that it is not convenient, they start a trip without one being on board, every time they think of they charge double the trips because "the driver" said that he was not paid, toll payments that were worth 30 they send you that are 150 (some time later) and it turns out that you owe them (I clarify that not even in the booth they charge that) in short, an endless list, So the service is already very, very poor and they still dare to "rebag" in their own app, not your account
Android
May 17, 2024
Application without transpired, I made a race In the amount of R$94.77, I paid in Pix, now there is an extra balance in the race of R$37.94 in the application
Android
May 17, 2024
Very buggy app I put two stops and the app ended my ride at the first stop has to fix it is giving a lot of bugs, (driver Kaique very good!)
Android
May 17, 2024
Terrible everything. I'm a driver-partner and in the end they get discounts every week, you don't earn much from the discounts, you spend more on gasoline and you don't see the profits. Let's see if they improve the Uber drive app. And that the photos of the passengers appear for greater security
Android
May 17, 2024
Several times I've been charged for rides I paid for and the drivers say I didn't pay.
Android
May 17, 2024
I had several problems within the platform with a driver with Uber itself and absurd the way he treats us
Uber - Request a ride - Product Description
We’re committed to your safety at Uber. We’ve established a Door-to-Door Safety Standard to help you feel safe every time you ride. And with Uber, your destination is at your fingertips. Just open the app and enter where you want to go, and a nearby driver will help you get there reliably. FIND A RIDE FROM ALMOST ANYWHERE Request a ride from 600+ airports and in 10,000+ cities around the world, the Uber app is a great way to make your travel plans stress-free. Request a ride on demand or schedule one ahead of time. FIND A RIDE TO ALMOST ANYWHERE Whether you’re looking for style, space, or affordability, Uber can help you find the perfect ride to fit your needs: Enjoy elegance and premium features with Uber Black Ride with extra room (and more of your friends) with UberXL All of these transportation options and more are available in one place with the Uber app. SEE PRICE ESTIMATES With Uber, you can see your price estimate up front before booking. That means you’ll always have an idea of what you’ll pay before requesting your ride. YOUR SAFETY DRIVES US We’re committed to making every trip with Uber as safe as possible. That's why—in addition to our Door-to-Door Safety Standard—we've built new safety features and updated our Community Guidelines for respectful and positive experiences. You can share your trip Give your loved ones peace of mind while you’re on a trip—you can share your location and trip status so they know you made it to your destination. You can contact emergency services You can call your local authorities directly from the app, and your location and trip details will be displayed so you can quickly share them with emergency services. TIP AND RATE YOUR DRIVER After every ride, you can submit a rating along with comments. You can also let your driver know you appreciated your experience by adding a tip for them right in the app. Not all products are available in all markets. To see if Uber is available in your city, visit https://www.uber.com/cities. Follow us on Twitter at https://twitter.com/uber. Like us on Facebook at https://www.facebook.com/uber. Have a question? Visit uber.com/help.
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