22
poor
UKG Dimensions | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-15 Points Past 7 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
66%
Android
135 Reports
135 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
70 Reports
70 Reports
User Feedback
34%
iOS
70 Reports
70 Reports
66%
Android
135 Reports
135 Reports
UKG Dimensions - Latest Quality Issues
Android
May 15, 2024
Stopped working. Now I get an error every time I try signing in even after 2 step verification. Super frustrating not to be able to see my schedule and time card. No updates available. I have even tried uninstalling and re-installing app.
Android
May 15, 2024
hot garbage
iOS
May 15, 2024
App crashes and takes long to log me out
I do not like this app for my job. Everytime I use it, it crashes. I also will try to log out for the day and it will not log me out and take long to retrieve the location. You all need to do better with this app. It is terrible and I hate it. I wish my job would use Dayforce instead
iOS
May 16, 2024
Accessibility could be smoother
Feels like I'm on the desktop version but just through a mobile app as far as handling goes. Doesn't have the smooth feel such as the HotSchedules app and everyone is begging to be able to see who they work with within the same departments which isn't a feature unless you're on the schedule planner.
iOS
May 16, 2024
Ok some time does not work
Ok
Android
May 16, 2024
doesn't adjust to screen size
iOS
May 16, 2024
One of the worst decisions an employer can make
My workplace recently started using this system and the phone app is awful. It's extremely slow, buggy, and regularly freezes. It's not just on my phone either. There have been multiple shifts in the past month that we've been using it that multiple employees will all be unable to get into their apps when trying to leave at the same time. It usually takes a full minute to two minutes just to log in on the app, and then you have to wait for the home page to fully load so it will recognize what square you're pressing. And THEN another 30-60 seconds for it to accept your punch. And if you call out sick, you'll keep getting a popup about adjusting your time card, and when I hit “no I don't want to adjust my time card” it wouldn't accept the current punch I was trying to submit (it would just go back to the clock in/out page and show my last punch as the PREVIOUS punch) making me repeat the slow process of clocking in or out. You would think a system meant to be used by large corporations would run much more smoothly and efficiently, but I guess that's capitalism for you.
iOS
May 16, 2024
Have to close it out multiple times in order to log back in.
App has too many bugs. My job started using it to clock in and for our schedules. You have to close it out and reopen it after every session. it's annoying, It takes forever, once you log in and turn off your phone for a few seconds it times out and logs you off..
Android
May 17, 2024
Nice but you always have to login in twice
UKG Dimensions - Product Description
The UKG Dimensions™ mobile app is built to help you connect to work right from your phone, wherever you are, night or day. Its powerful capabilities allow you to effortlessly bring your best to work and enjoy life bringing the balance you need. Quickly and securely access your employee information in just a few taps. Whether you’re looking to punch in, check schedules, swap shifts, or take time off, the UKG Dimensions mobile app is built for you. Are you a manager? Manage on the fly — stay productive while also being there for your people. Take care of exceptions as they happen with real-time alerts and notifications. Quickly flex schedules to accommodate employee requests. With a glance, gain insight into team productivity and inspire their best. Gain real-time UKG Dimensions access right from your mobile phone and get connected today. Need help getting started? Check out our simple guide for employees and managers at https://community.kronos.com/s/wfd-mobile Notes: -To start using this app, your organization must enable access and provide the tenant URL. There are additional mobile features that must be enabled by your organization which could be based on your role (not all mobile features may be available to you). -Not all UKG Dimensions features are available on mobile.
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