58
fair
UnitedHealthcare | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Medical
30-Day Trend
Android unitQ Score
Android User Feedback
81%
Android
531 Reports
531 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
127 Reports
127 Reports
User Feedback
19%
iOS
127 Reports
127 Reports
81%
Android
531 Reports
531 Reports
UnitedHealthcare - Latest Quality Issues
iOS
May 15, 2024
Can’t pay bill
1 800 number doesn't answer call. Can't pay bill online
Android
May 15, 2024
the is the worst app. I keep getting the run around
iOS
May 16, 2024
Dislike
This is the most frustrating app I have ever dealt with. I am trying to find out a reimbursement I submitted can't find any record and no one on phone will help me
iOS
May 16, 2024
Needs update
Out back the ability to save doctors.
Android
May 16, 2024
Never have anything in stock and you are placing tax on food thats not to be taxed
Android
May 16, 2024
It takes forever to log in sometimes and it keeps losing track of my steps. They will be showing then a day or two later disappear
iOS
May 16, 2024
Rewards do not track
Activities in rewards either lag behind or do not track at all. A 20 minute walk will only record in half the time or only a couple of minutes. Sleep challenges do not even work as they are never recorded.
Android
May 16, 2024
This is not an easy site to navigate and it seems to change all the time.
Android
May 16, 2024
the app data does not match real data. RX is total cluster f
UnitedHealthcare - Product Description
It’s easy to make the most of your United Healthcare benefits and access care on-the-go with the UnitedHealthcare app†. Just sign in or create an account for secure, convenient access to your health plan. Check your benefits: - See what your plan covers, including copays and out-of-pocket expenses. - Track your deductible and out-of-pocket max. - Follow new claims from start to finish and review old claims too. - Check your health reimbursement, flexible spending, and Optum Bank HSA balances. - † Pay your claims using Optum Bank HSA balances Find & price care: - Search doctors, specialists, hospitals, and clinics in-network and near you - † Access virtual primary care and start a virtual urgent care visit, 24/7 - Create favorites for your PCP provider information and commonly visited hospitals and clinics so you can find them quickly next time. - † Find out how much a service or treatment might cost you before you get care. Access the info you need: - See your records, including immunizations, lab results and procedures from all your providers. - Use your digital member ID card from the app whenever and wherever you get care. - † Save your health plan details to your Digital Wallet for easy access - † Access your UnitedHealthcare UCard™ to make in-store or online purchases using benefit credit, spend earned rewards and more Prescriptions: - † Fill prescriptions, review medications, and search medication info and pricing Take charge of your health: - † Earn rewards by logging your activities, including tracking your steps with Apple HealthKit® integration Get help with live chat: - † Ask your questions and get the answers you need from a live UnitedHealthcare advocate - † Not all United Healthcare plans are currently supported by the app. Features and benefits will vary depending on your plan type.
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