Quality degradation at U.S. Bank ReliaCard  
Users report higher volume of Quality Issues than usual
85
good

U.S. Bank ReliaCard | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
34%
Android
72 Reports
iOS unitQ Score
iOS User Feedback
66%
iOS
137 Reports
User Feedback
66%
iOS
137 Reports
34%
Android
72 Reports
U.S. Bank ReliaCard - Latest Quality Issues
Android
May 1, 2024
There's no option 2 just pause the card for a little bit like most cards do & it won't verify anywhere so I can't connect it 2 my venmo account or use things like rocket money or anything or I'da given it 5 stars otherwise...
Android
May 3, 2024
Horrible to navigate and impossible to reset password.
iOS
May 8, 2024
Horrible
Blocked from transferring money with no way to fix. I've been told it will be at least 10 business days just to look at the problem. Absolute garbage.
Android
May 10, 2024
Will give different rate when I have used app more.
Android
May 11, 2024
Because of you cannot transfer money
Android
May 12, 2024
Can't use it successfully, can't log in
iOS
May 13, 2024
Nice
I like that I receive every transaction on my accounts it just don't have ways to grow money
iOS
May 15, 2024
Can’t do anything
It shows my balance, but no options to actually do anything with my card
Android
May 16, 2024
When it doesn't freeze it's an amazing app
U.S. Bank ReliaCard - Product Description
Exclusively for use with your U.S. Bank ReliaCard®.
The U.S. Bank ReliaCard Mobile App delivers what mobile banking should be. Get more done with an enhanced experience, easier navigation, and help when you need it.
Fast and secure login.
•	Simple log in using your unique username and password.
•	Set up Face ID® or Touch ID for a more convenient login experience. 
•	Don’t have a bank account? Enrolling is easy in the mobile banking app.
Simple account dashboard.
•	Quickly view your card account balance.
•	View recent transaction details with just a tap.
•	Access commonly used features from the quick-action menu.
Helpful insights.
•	Budgeting & spend tracking – review monthly statements and enhanced transaction details.
•	Security & control – receive alerts on charges, low balances and real-time purchase notifications.
Secure card control.
•	Activate your card, change your PIN, report a lost or stolen card or order a new card within the app.
•	Get customized alerts on loads, purchases, new card mailings, and more.
Help when you need it.
•	Explore the Help Center for answers to commonly asked questions.
The Fine Print:
Face ID is a registered trademark of Apple Inc. 
U.S. Bank is committed to protecting your privacy and security. View our privacy pledge at usbank.com/privacy.
© 2021 U.S. Bank. Member FDIC.
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