Quality degradation at Virgin Pulse  
Users report higher volume of Quality Issues than usual
9
poor

Virgin Pulse | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
88%
Android
112 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
15 Reports
User Feedback
12%
iOS
15 Reports
88%
Android
112 Reports
Virgin Pulse - Latest Quality Issues
Android
May 15, 2024
Need to fix the issue with the lastest android update. The app is basically useless. Loads but doesn't let u click anything or scroll. Just freezes
Android
May 15, 2024
It has been freezing and not letting me do anything for a week now, and I have tried everything. This is how I get points for the insurance discount for work.
Android
May 15, 2024
This app is trash, lost out on 6k steps again yesterday and well beats takes several hours to sync still
Android
May 15, 2024
What happen??? It just froze🤷‍♂️🤷‍♂️
Android
May 15, 2024
Most recent update doesn't recognize me touching the screen and thus makes the app unusable
Android
May 15, 2024
Can't log in
Android
May 15, 2024
Frozen for past 2 months
Android
May 16, 2024
Won't load unless on wifi. Will not snyc to my galaxy watch 4 unless I open app and view connected devices. Biggest problem is it will only sync steps and no other important tracking functions. Very manual for today's tech
Android
May 16, 2024
I received a gift card as a Visa Debit card. It was totally non working. When contacting Virgin Pulse support they told be that it is a third party and they couldn't do anything and left the chat. Total hoax.
Virgin Pulse - Product Description
Congratulations! You’ve taken the first step on the path toward becoming a healthier, happier you. Download this secure app to gain access to the tips and tools you need to improve your health today.

Welcome Home
o	Start by setting and tracking goals that matter most to you
You got this!
o	Build new healthy habits into your daily routine
Just for you
o	Expand your mind and move your body with fresh daily tips
Action anytime
o	Access experts on meditation, exercise, wellness and more – when and where you need it

Let the journey to a healthier, happier you begin. It’s going to be epic.

Virgin Pulse integrates with the Apple Health app. This lets you share your iPhone steps, Apple Watch steps, and exercise and energy data with Virgin Pulse. We use this data to help you track your activity and be on the path to a healthier you.

Virgin Pulse supports iOS 14.0 and higher.
Want to improve your unitQ Score by 20% within 30 days?
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