11
poor

Vivid: Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
68%
Android
139 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
64 Reports
User Feedback
32%
iOS
64 Reports
68%
Android
139 Reports
Vivid: Mobile Banking - Latest Quality Issues
Android
May 16, 2024
Until a few weeks ago, I was really satisfied. But now I keep getting the message that I should switch to 2.0. But no matter how I try, nothing works. Too bad, was really satisfied.
iOS
May 16, 2024
Doing froud with costumers money
Don't put your money in to the account. They will eventually freeze your account and give no response. And even for that they are charging the money. It's been more than 3 weeks my account got freeze and there is no response from them .
iOS
May 16, 2024
Incorrectly
They turned out to be very incorrect!! They started off well and then.... It was my favorite account but in the end they turned out to be imbeciles!! Far from Vivid !
Android
May 16, 2024
I've actually always been very satisfied, even if the cashback offers have gotten worse and worse. However, Vivid now has its own banking license. In itself, that's a good thing. However, Vivid has unfortunately completely messed up communicating how and when to switch to "Vivid 2.0". I received the cancellation from Solaris about a month ago, but I haven't had a chance to migrate my account yet. I have now changed the bank completely to be on the safe side.
Android
May 16, 2024
Worst financial institution. Last year forced me to sell crypto for some stupid migration. I had no other option but to sell my crypto at high loss. Now this year initiated another migration!! Are you serious???
Android
May 16, 2024
I have a blocked transfer of a payment I need to make, 6 days ago already. The customer service is terrible. They don't respond in the chat and when they do every 24 hours they simply apologize, but they don't solve anything; And when it's by email, they send a robot message. I NEED A SOLUTION NOW!!
iOS
May 16, 2024
Miserable customer service
My account has been blocked all of a sudden and everything is frozen. I can no longer make a transfer, make purchases with my card, let alone access my money at all! I've been trying for days to get in touch with someone via the contact form and in the chat of the app. in vain! I ask for clarification and feedback as soon as possible!
Android
May 17, 2024
Vivid? Bad.. You also have to be afraid to keep the money that from one day to the next no longer lets you enter the app, let's say you are at the checkout of a supermarket to pay, you make a smoking figure because the card does not work and you cannot pay. Non-existent assistance, then from one day to the next the account automatically closed for no reason.
Android
May 17, 2024
I haven't received any messages in the chat for days, or there has been no reaction at all, for over a week my account has been blocked because of a ticket, the ticket came on 10.5 but I had already solved the problem on 8.5. Now I can't get my money and I'm ignored in the chat or by email, are my almost 300 euros gone now?
Vivid: Mobile Banking - Product Description
Vivid is a brand new mobile banking and investing app. 

Online banking and commission-free investing belong together and should be easy. 

Reach your financial goals with commission-free investing from as little as 1 cent and as much as 25% back on brands you love and already shop at, as well as IBANs to organise your financial life. 

Experience these benefits with our mobile banking and investment app:

📈 Commission free investments - Invest in stocks and ETFs with no commissions. When you invest in US stocks, we convert EUR to USD at a live exchange rate with a low markup
👛 Invest from as little as 1 cent  - Vivid’s new investing solution allows you to invest in fractional shares directly from the app. Start investing in portions of company shares. You don’t need  €1,000 to get started, even for the most expensive shares
💵 Wide catalog of US and EU stocks - Our stock catalog is constantly growing. We now have over 2000+ stocks and ETFs for you to choose from, as well as new collections.
⚡ Instantly buy and sell - Trade instantly. Transactions are carried out the moment you submit them. React to market developments in real-time and never miss an opportunity
👨‍💼 15 IBANs to manage your money - Create and customise up to 15 pockets, which can be used to suit your individual needs: multiple currencies, personal savings goals, investing commission-free, managing your daily expenses and more
💰 Up to 25% cashback - Earn up to €150 per month by using your Vivid card, with your rewards linked directly to a stock of your choice. Your cashback grows according to the performance of the stock
🙋‍♂️ Super Deals - With Super Deals, you get rewarded for every friend you bring to Vivid. Each friend you bring onboard gets you access to our best and most sought-after cashback deals
₿ Invest in cryptocurrencies commission-free - Instantly invest in 50 coins including Bitcoin, Ethereum, and Litecoin with no commissions
💶 Send and request money with ease - Use a phone number, email, or IBAN to send and receive money. Transfer money to Vivid account holders in seconds with Vivid Pay 
⏲ Manage your payments - Split bills with friends, schedule future payments, and set up direct debits.
📱 Go contactless with Google Pay - Make NFC-enabled payments with Google Pay on the go
💳 Free metal card - Your extra-secure card has no identifying details on it. Everything you need is stored securely in the app. No more memorizing card numbers or CVVs. 
🏧 Up to €1000 free cash withdrawals - Withdraw money at any ATM for free from €50 globally
💸 Multi-currency accounts - Access over 150 currencies for purchases and 100+ currencies for transfers and other transactions 
📊 Track your spending - Our in-app analytics help you keep track of where your money is going, with detailed monthly reports. 
📨 Instant notifications - Get notified immediately every time money enters or leaves your account, so you’re always in control.
🔑 Mobile banking you can trust Your money is protected up to €100,000 under the German Deposit Guarantee Scheme (DGS)

Vivid Money GmbH is the outsourcing partner and tied agent of Solarisbank AG, more info on vivid.money
Vivid Invest GmbH is a tied agent of CM-Equity AG, more info on vivid.money

Download Vivid Money and enjoy all the benefits of up to 25% cashback, commission-free investing, and pockets to organize your financial life.
Want to improve your unitQ Score by 20% within 30 days?
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