18
poor

Vodafone Broadband | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Tools
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
94%
Android
336 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
22 Reports
User Feedback
6%
iOS
22 Reports
94%
Android
336 Reports
Vodafone Broadband - Latest Quality Issues
Android
May 14, 2024
I have lost all the functions I previously used the app for. A total downgrade and really useless.
Android
May 14, 2024
Can't login
Android
May 15, 2024
It no longer supports the router. Pointless
Android
May 15, 2024
Completely unusable! Can't sign in! Just says "Something unexpected has happened" all the time.
Android
May 15, 2024
Start date for Broadband 13th May, Still can not login to the app on the 15th. Emails and install instruction state use app to help setup. 1:30 hours chatting with support and going round in circles. Told have to wait 48 hours for Broadband subscription to be linked to my vodafone account, now over 48 hrs. Useless support, app. Luckily managed to setup router, booster without app. Why they tell you to use app when it's not going to be ready on start date. Pathetic. Vodafone read your reviews!!
Android
May 15, 2024
Doesn't work always says unexpected error.
Android
May 16, 2024
Doesn't work since update
Android
May 16, 2024
Online guides, customer service and product packaging advises me to follow a guide that is not available in the new app. Dreadful app won't allow me to setup my WiFi booster.
Android
May 16, 2024
Unable to login.
Vodafone Broadband - Product Description
Designed for Vodafone broadband customers, the award winning Vodafone Broadband App allows you to easily manage and control your broadband connection. Download the Vodafone Broadband App to easily:

• Setup Super Wifi Boosters throughout your home to improve the signal strength to your devices
• View and manage all devices on your network
• Set up a separate Guest WiFi network to allow family and friends easy access to your connection
• Prioritise a device’s WiFi signal for an even faster connection
• Set up a WiFi schedule that suits your needs, with custom online and offline times
• Live chat with an agent 
• View your bill history
• Remove or block a device from your wireless network
• Share your WiFi credentials with others by scanning a QR code
• Change your WiFi name or password
• Send feedback & share ideas to help us improve your app experience
• View frequently asked questions 
• Compatibility Mode

We've won a Red Dot Award 2019 - an internationally recognised seal of approval for great app design.

Vodafone Home Broadband App is now dark mode compatible.

To find out more about Vodafone home broadband services visit our website here https://www.vodafone.co.uk/broadband.
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