72
good

Wells Fargo Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
73%
Android
1272 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
469 Reports
User Feedback
27%
iOS
469 Reports
73%
Android
1272 Reports
Wells Fargo Mobile - Latest Quality Issues
iOS
May 16, 2024
Non customer care
Rating is a#2
iOS
May 16, 2024
Inconsistent features with application
Please fix the inconsistencies with Mobile check deposits! Extremely inconvenient to be forced to deposit at a Wells Fargo location!
Android
May 16, 2024
*Fixed* Doesn't let me login anymore. "We're not able to complete your sign on request at this time" Samsung Galaxy S23 Ultra After a system update, the app works again. Seems strange that the wells Fargo app was updated out of compatibility days ahead of an OS update.
Android
May 16, 2024
almost perfect, won't let me delete a different account I opened though.
Android
May 16, 2024
I haven't been able to enter for 2 days now
iOS
May 16, 2024
Misleading
To continue receiving paper statements I was required to push “deselect” — sheesh! Why can't you just leave it be?
Android
May 17, 2024
How can I rate less than 1 star? Was forced into banking with them. Now I can not access a card of mine, and they won't allow me to get food and other items for home... I was considering opening a checking and savings account with them before talking with their customer service. Literally: instead of providing me with my pin that I have forgotten ... (I am type 1 Bipolar and have a manic episode. I am in crisis.) They are making me try every possible pin combination while locking the card
Android
May 17, 2024
This app used to work perfectly fine. But the new update won't even let me sign in. I know it's not my phone / connection. Please fix this for us Samsung users
Android
May 17, 2024
Can't log in the app anymore but I can log into the website. Terrible app
Wells Fargo Mobile - Product Description
Manage Your Accounts
•Quickly access your cash, credit, and investment accounts with Touch ID®¹ or Face ID®¹ 
•Review activity and balances in your accounts 
•View your credit card transactions and manage your rewards program
•Easily activate or turn cards on or off², add cards to digital wallets³, view recurring payments, and manage account access with Card Settings

Deposit Funds⁴
•Deposit checks with ease using your iPhone® camera 
•Instantly view the processing deposit in your account

Make Transfers and Payments
•Transfer funds between your Wells Fargo accounts and to other financial institutions⁵
•Securely send and receive money with friends and family using a U.S. mobile phone number or email address with Zelle®⁶
•Pay your bills with Wells Fargo’s Bill Pay service
•Add your eligible cards to Apple Wallet™ to use Apple Pay® for fast and convenient payments.³

Track Investments
•Monitor balances, holdings, account activity, and open orders for your Wells Fargo Advisors and WellsTrade® accounts
•Get real-time quotes, charts, market data, and news

Help Stay Secure
•Visit the Security Center to report fraud and learn how to help keep your accounts safe
•Configure and receive alerts⁷
•Get notified of suspicious card activity with text or email alerts
•Get easy access to your FICO® Credit Score

Contact Us
•Email appstorefeedback@wellsfargo.com
•Locate one of our more than 12,700 ATMs to get cash or find one of our approximately 4,800 retail banking branches near you via GPS
•Set up an appointment to meet with a Banker
__________________________________________________________________
1.Only certain devices are eligible to enable Touch ID or Face ID.
2.Turning your card off is not a replacement for reporting your card lost or stolen. 
3.Not all smartphones are enabled to use a digital wallet. For a list of compatible Apple Pay devices, see https://support.apple.com/en-us/HT208531. Your mobile carrier’s message and data rates may apply.
4.Some accounts are not eligible for mobile deposit. Deposit limits and other restrictions apply.
5.Terms and conditions apply. See Wells Fargo’s Online Access Agreement at wellsfargo.com/online-banking/online-access-agreement/ for more information.
6.Mobile numbers may need to be enrolled with Zelle before they can be used. Available to U.S.-based bank account holders only. 
7.Sign-up may be required.  

Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPad Pro, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Wallet is a trademark of Apple Inc. App Store is a service mark of Apple Inc. 

Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply. Fargo™ is only available on the smartphone versions of the Wells Fargo Mobile® app.

FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Investment and Insurance Products are:
•Not Insured by the FDIC or Any Federal Government Agency
•Not a Deposit or Other Obligation of, or Guaranteed by, the Bank or Any Bank Affiliate
•Subject to Investment Risks, Including Possible Loss of the Principal Amount Invested

DEPOSIT PRODUCTS OFFERED BY WELLS FARGO BANK, N.A. MEMBER FDIC.

Wells Fargo Private Bank provides products and services through Wells Fargo Bank, N.A. and its various affiliates and subsidiaries. Wells Fargo Bank, N.A. is a bank affiliate of Wells Fargo & Company. 
Brokerage services are offered through Wells Fargo Advisors. Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC (WFCS) and Wells Fargo Advisors Financial Network, LLC, Members SIPC, separate registered broker-dealers and non-bank affiliates of Wells Fargo & Company. WellsTrade(R) and Intuitive Investor(R) accounts are available through WFCS.
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