61
fair

Zalando – Online fashion | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
67%
Android
481 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
241 Reports
User Feedback
33%
iOS
241 Reports
67%
Android
481 Reports
Zalando – Online fashion - Latest Quality Issues
iOS
May 16, 2024
To flee
Customer service unable to answer a question in French, unprofessional language an advisor who is on a first-name basis? Order placed and debit debited and tjr nothing received, unanswered email to flee
Android
May 16, 2024
There is no information next to the product about exclusion from purchase for a gift card. Of course, contact with customer service is impossible, there is no such option in the application for queries not related to the order. I wasted the card because I'm not going to buy something else by force xd.
iOS
May 16, 2024
FAKE Products
I don't know how are the Zalando products in word wide but in Romania I bought a pair of Nike Air Force 1 07 White and I received a fake product unfortunately I can upload some photo here..
iOS
May 16, 2024
Payment on delivery
Unfortunately, those who don't have cards, Removing payment on delivery he is forced to look elsewhere...
Android
May 16, 2024
Seen a few nice offers, ordering is not possible because registration permanently reports a problem. Don't want to earn money?
Android
May 16, 2024
I placed an order that doesn't appear in the app but if I have been charged by the bank, this is a scam
iOS
May 16, 2024
payment
To make payments easier, displaying a QR code on the invoice wouldn't be a bad idea
iOS
May 16, 2024
More sizes and items
There will never be any more sizes. I am very angry. I want to order certain stuff and there won't be more sizes.
Android
May 17, 2024
Why does app still doesn't have dark mode?
Zalando – Online fashion - Product Description
Shop the latest fashion trends on Zalando.

We are Europe’s biggest online retailer - explore clothing, shoes, accessories, sportswear and much more. Our selection of fashion ranges from popular brands to sought-after designer labels. This combined with free returns, makes Zalando a one-stop, convenient shopping experience.

••• Style that’s as unique as you •••
- Explore options with a focus on sustainability
- Follow fashion experts to see how they style their outfits
- Follow brands to see more from them first, including new items and collections

••• Get inspired and never miss a trend •••
- Stay up to date with news and trends from fashion experts and brands
- Discover collections and lines from a wide range of designer brands
- Stay up to date with sales, discounts, promotions and discount codes

••• Fashion pieces for every style •••
- Wide range of affordable and designer fashion: trendy dresses, t-shirts, shirts, skirts, jackets, jeans and much more for all occasions
- Selection of the latest shoes from popular brands: sandals, heels, boots, casual shoes, sneakers and many more for women, men and kids
- Fashion accessories for every style: handbags, backpacks, jewelry, hats, scarves, watches, smartwatches, textile masks and more

••• Simple and safe shopping •••
- Free returns so you can try your look on at home first
- A variety of choices and easy ways to pay

••• We love hearing from you •••
- Stay in touch and connect with us on Facebook: facebook.com/zalando
- Show us your unique style on Instagram: instagram.com/zalando
- Get inspired by our must-have collections and trending pieces on Pinterest: pinterest.com/zalandouk

Let us know what you think about the App by leaving a review or writing to us at ios@zalando.de

App permissions
- Identity: Necessary to send you personalized notifications for vouchers, sale alerts and much more.
- Photos/Media/Files: Necessary to load product images faster. Zalando will not have access to your private photos or data.
- Camera: Necessary to use the photo search and barcode scanner functionalities.

You may not use or make any purchases via the Zalando FashionStore App (the “App”) outside of the countries in which Zalando operates and which are presented as choices for you on the App (such countries, the “Permitted Areas”). To make a purchase on the App, you must be physically located within a Permitted Area and provide a delivery address or pickup address and billing address within a Permitted Area. Further, even if you place an order for delivery or pickup in your area, you are prohibited from changing the delivery or pickup address, as well as your billing address, to an address outside of a Permitted Area. By using the App, you expressly agree that no sales via the App are permitted outside of the Permitted Areas and that you will not use or attempt to use the App to make any purchases outside of the Permitted Areas. 

ZALANDO MAKES NO REPRESENTATIONS OR WARRANTIES, AND EXPRESSLY DISCLAIMS ALL REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, THAT THE APP IS APPROPRIATE OR AVAILABLE FOR USE IN OTHER LOCATIONS OUTSIDE OF THE PERMITTED AREAS. Those who access or use the App from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable local laws and regulations.  Unless otherwise explicitly stated, all materials found on the App are solely directed to individuals located in the Permitted Areas.

By using the App, you agree and consent to have your personal data collected, used, transferred to and processed in accordance with the laws of the Permitted Area and our Privacy Notice.  If you do not agree to the collection of your data in accordance with the laws of the Permitted Area and our Privacy Notice, you must stop using the App immediately.
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