84
good

Zocdoc | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 7 Days
Category: Medical
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
79%
Android
63 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
17 Reports
User Feedback
21%
iOS
17 Reports
79%
Android
63 Reports
Zocdoc - Latest Quality Issues
Android
May 8, 2024
Good app, but doctors cancel Everytime you make an appt. Virtual appts are not needed anymore
iOS
May 8, 2024
Be Careful for the timing
I booked an GYN appointment on zocdoc with a new physician for 10 am and that's the time the confirmation email/zocdoc notifications continues to remind me at. However, when I arrived at the office I was told that the appointment is for some reason scheduled at 12pm instead of 10 and the doctor isn't even in office until 12! I am expecting a blood test so I am still fasting. This is a relatively empty office and I have been waiting for 2.5 hours due to Zocdoc messing up with the timing. I would say zocdoc is a good tool to look for doctors nearby that would take your insurance but I would still call the office to book appointment instead of booking directly on zocdoc. Be aware!
iOS
May 10, 2024
Be Careful for the timing
I booked an GYN appointment on zocdoc with a new physician for 10 am and that's the time the confirmation email/zocdoc notifications continues to remind me at. However, when I arrived at the office I was told that the appointment is for some reason scheduled at 12pm instead of 10 and the doctor isn't even in office until 12! I am expecting a blood test so I am still fasting. This is a relatively empty office and I have been waiting for 2.5 hours due to Zocdoc messing up with the timing. I would say zocdoc is a good tool to look for doctors nearby that would take your insurance but I would still call the office to book appointment instead of booking directly on zocdoc. Be aware!
iOS
May 10, 2024
Kinda useless
I couldn't find a dentist i didnt put any filters other than the dates because I couldn't not choose a date for some reason?? But it's not very realistic I don't know what days dental places are open so picking a specific date I'm sure affected the fact that NOTHING was showing up. Maybe it's also because dentists are running low or many people need to see the dentist?? i dont know. Either way didn't find this app helpful but maybe it's better used in other states.
iOS
May 10, 2024
Calendar integration not working
Calendar integration is not working. When I click add to calendar, it's not added Otherwise app is great
iOS
May 10, 2024
Inconsistent
The appointments that show up as available on the app for each doctor are never what their actual availability is. This forces the user to have cancel appointments. As a provider, why bother putting yourself on there if your availability never matches up? Why should anyone continue to use Zocdoc if you can't actually successfully make an appointment through the app? This has happened to me multiple times and makes me want to give up and delete the app. It is extremely frustrating.
Android
May 13, 2024
Not impressed with zocdoc so far. Booked an appointment with a doctor that was listed as taking patients for primary care visits, was told by the doctors office they don't do that they are strictly an obgyn. Then got a confirmation message from the office with a different address than the one zocdoc provided that is 10 minutes further out ( 20 minutes away, turns out it's 30) because the practice moved but zocdoc hasn't updated the info. Overall bad first experience using the app.
Android
May 13, 2024
DO NOT USE THIS APP IT IS A SCAM. They canceled my apointment without my consent and they have a disgusting intake process. They humiliated me and then cancelled my apointment. It's not worth your time. Please do not use this app it is a scam.
Android
May 14, 2024
App is good for doctor appointments when I try to find a dentist it shows me 800 dentist that are not covered by my insurance. How is that suppose to help me?
Zocdoc - Product Description
Zocdoc is the start of a better health care journey for you. Find and book top-rated local doctors, on demand. Visit them in their offices, or video chat with them from home. 

Compare medical professionals near you and instantly book appointments that work with your schedule. Worried about whether a doctor takes your insurance? Use the Zocdoc insurance checker and filter for providers who accept your health care plan. Keep track of your annual check ups and manage all of your health care needs in one, user-friendly place.

3 reasons you’ll love using the award-winning Zocdoc app:

• Find and book the best local doctors based on reviews from other patients. 
• Scan your insurance card and find doctors that match.
• Choose between an online video visit or heading to a convenient, local doctor’s office to get the care you need 

Oh, and did we mention the app is free for patients?

Take the hassle out of health care. Filter doctors according to your symptoms and find specialists in over 50 categories. From primary care doctors, pediatricians, allergists, OBGYNs, urologists, psychologists, dermatologists, dentists and more - you’re guaranteed to find care that suits your needs! 

Zocdoc makes it easy to get the right care when you need it the most.

Download Zocdoc today for all of your health care needs.
Right Doctor, right now®
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