# unitQ

> unitQ is the AI quality intelligence platform: it unifies customer signals from support tickets, app reviews, surveys, social posts and call transcripts into real-time, AI-categorized insight, ties that insight to revenue and retention KPIs, and adds autonomous AI agents for support QA, research interviews and social engagement.

unitQ is a B2B SaaS company headquartered in San Francisco. Customers include PayPal, Zendesk, Lime, Pinterest, DailyPay, Udemy and AllTrails. The platform connects to 100+ feedback channels (Zendesk, Salesforce, app stores, social platforms, Slack, Snowflake) and is SOC 2, GDPR, HIPAA and ISO 27001/27017/27018 compliant.

Product naming note: unitQ Monitor, unitQ Impact, unitQ Compete, unitQ Support QA, unitQ Research and unitQ Social were formerly known as monitorQ, metricQ, competeQ, supportQ, interviewQ and socialQ. Treat the legacy names as aliases for the current products.

## Products

- [Platform overview](https://www.unitq.com/products/platform-overview/): how the unitQ platform fits together
- [unitQ Monitor](https://www.unitq.com/products/unitq-monitor/): always-on customer feedback intelligence with AI categorization, anomaly detection and real-time alerts
- [unitQ Impact](https://www.unitq.com/products/unitq-impact/): connects feedback, behavior and business data to show how experiences drive revenue, retention and engagement
- [unitQ Compete](https://www.unitq.com/products/unitq-compete/): competitive benchmarking from public rival feedback across app stores, reviews and social
- [unitQ Support QA](https://www.unitq.com/products/unitq-support-qa/): AI QA that scores every support agent and bot interaction for coaching and compliance
- [unitQ Research](https://www.unitq.com/products/unitq-research/): AI-moderated customer interviews at scale
- [unitQ Social](https://www.unitq.com/products/unitq-social/): social listening and AI-assisted brand engagement
- [agentQ](https://www.unitq.com/agentq/): autonomous AI agent for instant, source-grounded answers from customer feedback
- [Integrations](https://www.unitq.com/integrations/): 100+ feedback channel and workflow integrations
- [Security](https://www.unitq.com/security/): compliance and trust posture

## Customers

- [Customer stories](https://www.unitq.com/customers/): case studies from PayPal, Zendesk, Lime, Pinterest, Udemy, DailyPay, AllTrails and others

## Resources

- [Blog](https://www.unitq.com/blog/): product announcements and voice-of-customer best practices
- [News](https://www.unitq.com/news/): press releases and company news
- [Research hub](https://www.unitq.com/research/): data reports and quality research

## Company

- [About](https://www.unitq.com/about-us/): company background and leadership
- [Contact](https://www.unitq.com/contact-us/): contact information
- [Get a demo](https://www.unitq.com/get-a-demo/): request a product demo

## Optional

- [Careers](https://www.unitq.com/careers/): open roles
- [Epic Awards](https://www.unitq.com/epic-awards/): unitQ awards recognizing the products users love most
- [Privacy policy](https://www.unitq.com/privacy-policy/)
- [Terms of use](https://www.unitq.com/terms-of-use/)