7 Cups: Online Therapy & Chat | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
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Android unitQ Score
Android User Feedback
62 Reports
iOS unitQ Score
iOS User Feedback
16 Reports
User Feedback
16 Reports
62 Reports
7 Cups: Online Therapy & Chat - Latest Quality Issues
Jun 18, 2021
Most of the listeners ghost you and stop talking to you after 2 sentences :/
Jun 16, 2021
I can not recover my password no mail link received more then hundred times I tried to recover my password but no link received on my gmail
Jun 13, 2021
I mean.. she works Something about it just seems clunky, but I can still navigate just fine. I would greatly appreciate it if I could send pictures or videos in chat though! I like connecting with others by sharing memes or little things that I just think are neat.
Jun 12, 2021
Really buggy, laggy, doesn't allow you to use the functions on the webpage and can't customize it to change colors, don't size or type. It's hard to block/mute people.
Jun 12, 2021
I just installed it, but it's all in English! How can I change the language?
Jun 9, 2021
You offered me a free 30 day trial, I excepted it and you charged my debit card. I've submitted several requests for a refund and am getting no where. I just want my money back.
Jun 6, 2021
I LOVE this app and everything it provides. But please make it lag free. so much laggy interface.
Jun 2, 2021
Bugs and issues
I have uninstalled 3 times and installed again but I still can't chat with my listeners I can see listeners requests coming but I can't chat with them, and I have verified my email already still it says verify your email
Jun 2, 2021
Rubbish! Waste of £110 and didn't even offer a free trial. Took my money for the month and I haven't even had a reply from a single therapist. I should get my money back!!
7 Cups: Online Therapy & Chat - Product Description
Feeling worried, sad, stressed or lonely? Need to talk to someone? Download 7 Cups now for FREE anonymous emotional support & counseling from trained active listeners. Easy to use text chat. Real listeners available for you 24/7 & that’s not all:

• Chat 1-1 with a listener any time
• Feel supported in chat rooms & community forums
• Access online message therapy with licensed therapists
• Calm yourself with 300 free mindfulness exercises
• Get personalized care with our free wellness test
• Boost your mood with simple activities
• Learn & grow from short videos
Thousands of people use 7 Cups, winner of the Stanford MedicineX Prize for Healthcare Systems Design, every week. Here’s what some of them have to say:

“Talking anonymously with a listener made me feel safe enough to really open up.”

“I can just message on my way home from work and it isn’t inconvenient like scheduling a therapist.”

“I got undivided attention from someone who cared for the first time in a really, really long time.”


Feeling stressed, anxious, or depressed? Having relationship problems? Sometimes you need to vent. Finding and scheduling a therapist can be time-consuming and expensive, and you can’t always open up to friends, family, or coworkers.

Now you can get emotional support anytime, anywhere with 7 Cups. This app gives you the help you need, fast and free, in a way that fits your life.

• Connect anytime, anywhere with listeners who care
• Speak your mind without any fear of being judged
• All listeners trained in active listening
• Compatible with iPhone, iPad, and iPod Touch

We start you on a “growth path” that will encourage and support you as you take daily steps to become stronger.


Founded by a licensed psychologist, 7 Cups has been featured in LifeHacker (“Technology can help you find someone to chat with about your problems to, or even connect you with a professional that can offer lasting, long-term help”), Medical Daily (“Talking therapy for people on-the-go”), and TechCrunch (“One of the top 8 startups from Y Combinator’s Summer ’13 Demo Day”).


Remain 100% anonymous. No one will ever know who you are—not even your listeners or therapists.


Our listeners are volunteers. They aren’t getting paid; they’re here because they want to help.

They care.

We have over 450,000 trained listeners and licensed therapists to choose from. Listeners provide support across 189 countries and in 140 languages. Each listener has a profile with reviews and a list of categories that they specialize in, ranging from panic attacks and bullying to eating disorders, surviving a breakup, and more.

When you find the listener you want, connect instantly via chat. Try a new listener each time, or pick one listener and develop a deeper ongoing relationship.


The app is free to download, and all listeners are 100% free. After you download the app, you can start a conversation in less than 60 seconds.

7 Cups offers two auto-renewable subscription options:
$ 12.99 / month
$ 94.99 / year

Terms of Service - https://www.7cups.com/Documents/TermsOfService
Privacy Policy - https://www.7cups.com/Documents/PrivacyPolicy
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