48
poor

Abercrombie & Fitch | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Abercrombie & Fitch? Unlock additional insights
Android unitQ Score
Android User Feedback
33%
Android
25 Reports
iOS unitQ Score
iOS User Feedback
67%
iOS
51 Reports
User Feedback
67%
iOS
51 Reports
33%
Android
25 Reports
Abercrombie & Fitch - Latest Quality Issues
iOS
Sep 22, 2022
glitchy
this app is terrible. with how much their jeans cost and other clothing, you'd think they'd have a capable app. every single time i open this app, i end up having to go through online instead due to glitch, frozen screen and error message.
Android
Sep 24, 2022
Now I can't find what I'm looking for...... it was a lot better before
Android
Sep 24, 2022
My order was cancelled and so far I do not get my refund
iOS
Sep 25, 2022
If minor changes are made- app would be perfect
When something becomes sold out that you “hearted” it removes it from your liked bucket instead of keeping it in there and saying “out of stock” so when they do go back in stock it's easier to read to bag. With the”liked” option in general, it only saves your most recent likes I believe 25-35 of you liked more items than that, it removes it. Please increase to top 50 or 100, really frustrating to go back and add things especially when things get sold out so quickly it would be easier to add back to bag if it saved more items that you liked and kept items that you liked in the “hearted” section even after they are out of stock.
iOS
Sep 26, 2022
No help what so ever!
I've gotten no help and my order was so screwed up!! Now I'm being ignored !
iOS
Sep 29, 2022
Glitchy
The app continually asks for “feedback” after every page change even after you provide it
iOS
Sep 29, 2022
Annoying
Love this store and forever will but the amount of times it asks for feedback is unreal. I moved far from a store and downloaded the app to shop and only had it about 5 min n was asked at least 10 times for feedback. Finally gave in and left feedback about how annoyingly often it asks for feedback thinking it would stop the notification so I could continue shopping but it continued even after to pop up stopping me from shopping. I don't want to use the app if that's the way it will continue to work.
Android
Sep 30, 2022
I try to send in and the app makes give feedback. I have already done it once and it wants me to do it again.
Android
Oct 4, 2022
The app never opens.
Abercrombie & Fitch - Product Description
Welcome to the Abercrombie & Fitch App! Shop All-American style for Men, Women, and Kids, including trends and new arrivals, plus check out our fashion inspiration and styling to see how to put together the perfect look.

WHAT'S INCLUDED:

GIFT CARDS
Need a gift now? Not a problem—we’ve made gifting even easier.

EXPLORE
Shop new A&F sales and exclusive promotions.

NEW ARRIVALS
Shop all the latest Men's, Women's, and Kids' styles and stay up-to-date with A&F.

SAVES
As you shop, tap the hearts on your favorite clothes and outfits to save them in your own Saves section for later. Log in to sync your Saves across all your devices so you can shop your top picks wherever and whenever you want.

DEALS
Find out about upcoming sales, events, and promotions with our friendly push messages.

PLAYLISTS
Listen to our in-store playlist through the app while you shop the latest styles.

SCAN A BARCODE
Don't see your size in-store? Scan an item to order it through the app, then have it shipped free to your local store.

PRODUCT REVIEWS
Find out what others are saying. Scan items in-store for quick details and reviews.

OTHER PERKS
- Receive exclusive promos for app users
- Buy online, then pick-up in-store
- Purchase using Apple Pay (US, UK, and Canada ONLY)
Want to improve your unitQ Score by 20% within 30 days?
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