79
fair

Acuity Schedule Admin | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
55%
Android
31 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
25 Reports
User Feedback
45%
iOS
25 Reports
55%
Android
31 Reports
Acuity Schedule Admin - Latest Quality Issues
Android
Oct 10, 2021
Has potential. The appointments show in the wrong day! When I enter a client for Monday it shows on the calendar as Tuesday. This happens everytime
Android
Oct 5, 2021
Why is the confirm appointment option not sending out confirmations?
Android
Oct 4, 2021
Since the last update I can no longer block my schedule ... am I the only one? I sent a notification and no news. I uninstalled the app and reinstalled and even bug. Very unpleasant because my clients can schedule at any time without me being able to control my schedule... not very professional.
Android
Sep 29, 2021
It closes/shuts down immediately after opening
iOS
Sep 29, 2021
Horrible viewing interface
When you have multiple staff on or rooms, it doesn't filter via staff that are available for each specific day, instead it shows every staff member so you often can't get a good overview of who is on, you have to scroll across and it often scrolls across to the next day. Developers don't really seem interested in fixing bugs
Android
Sep 20, 2021
Useless without package code. Unless you know every single one of your client's email addresses associated with their packages, it's useless. I've contacted support many times and it's not resolved. It used to have a code associated with the client automatically come up for you to schedule but not anymore. I use the web now because at least it works on there.
iOS
Sep 19, 2021
Useless
Doesn't matter how much info and work you put into the reminders your clients won't receive them. I chose text and email reminders but my clients only receive emails occasionally. I still get messages from new clients asking for my location when it's info I've provided for my reminders. The amount of people that forget their appt is insane. Acuity is not worth the money. I also have a payment machine that I can't use because they claim they need a new update. It's been 3 months since I've started using this app. Not sure how long the issue has been going on for but that's how long I've been having to manually input cc info
iOS
Sep 15, 2021
Appointment Blocks
So far, I'm loving the app. Pretty easy to use, easy to schedule my clients and the link works well. The only issue I'm having, which i could just be doing something wrong, is setting my appointments to 30 minute blocks. For instance, making sure my clients book either on the hour, or on the 30 minute mark. (10:00, 10:30, 11:00 etc.) When i went to send feedback on the app, it told me to shake my phone to report the issue or send feedback. The app wouldn't allow me to do so, so i figured it would be best to post my issue here. Other than that, I have been enjoying the app. Those are the only changes that I believe need to be made.
iOS
Sep 15, 2021
Used to be very good, and kind still is, but..
There would have been a time when I would have given the app and its associated services a five star rating without hesitation. I still would if you were looking for a quality free scheduling app, but as a paid option, you can probably do better. Why? It's the lack of development. I've been using the app and its services for a few years now, and in the early days of my usage things were getting updated and improved on a fairly regular basis. Whereas now the last update was 10mths ago, and I can't remember the, last time I saw a feature upgrade or new feature added. Sadly, this means the app is now well outpaced by it competitors. Additionally, feature requests are ignored. In summary, it's a good app, and the services offered are also good, but you can do better, especially if you intend to use their premium features.
Acuity Schedule Admin - Product Description
Acuity Schedule Admin is your appointment-scheduling assistant that helps manage your calendar anytime, anywhere.

Run your business while you’re on the go: quickly access your daily or monthly calendar, edit your availability, and schedule appointments. 

App highlights:
• Log in with either Squarespace Scheduling or Acuity Scheduling.
• Check your real-time schedule and book appointments.
• Update and block off your availability.
• Customize your appointment types.
• Share direct scheduling links with clients.
• Take client payments.
• Manage your client list and update client notes.
• Get push notifications as new appointments are scheduled.
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