Quality degradation at adidas CONFIRMED  
Users report higher volume of Quality Issues than usual
60
poor

adidas CONFIRMED | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-27 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
65%
Android
116 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
63 Reports
User Feedback
35%
iOS
63 Reports
65%
Android
116 Reports
adidas CONFIRMED - Latest Quality Issues
Android
Oct 20, 2021
Yeah I spent $250 on the app this morning, but not good enough to enter your rigged drops becsuse my card is EXPIRED! Yeah you need a whole other app for drops thst only happens to work on things you want to get rid of and for the elite, whoever they are.
iOS
Oct 19, 2021
Payment Processing Feature Needs Improvement
After several unsuccessful attempts to process payment directly through the app, payment for my order using the same card had to be processed through PayPal. This made the experience very un-user friendly
iOS
Oct 19, 2021
Scam
This app is really a scam!! Since they have switched to this app, I have never won a raffle anymore. When it comes to queue drop, I can't even join the cue only ending with error message “the provider payment instrument could not be verified” and then for it to work when the drop ends. Useless scammers
iOS
Oct 19, 2021
Constantly getting error
I am a fan of adidas ever since YEEZY started collaborating with the brand. I've had a total of 3 W'a ever since the app launched. Now every time a shoe is dropping I have issues putting in my payment information and it shows an error. Constantly I'm getting this issue and it is the same card I have used for years. It's costing me so many opportunities to cop but because wit the lack of glitch fixes and advances that could be done I continue to go through this. The app has potential but definitely needs some work.
iOS
Oct 19, 2021
Always ask new data
I tried to purchase but system always failure and always keep me asking new data about payment info and new address. You should fix that's problem. At least let me know customer if the shoes still available or no, don't show us you still have it but we ( customer ) cannot buy it. So for what?
iOS
Oct 19, 2021
Payment issued
The payment method always fails. I have tried multiple cards and always the same issue. My husband and I are both icon. I can only buy things using PayPal on the computer through adidas. Nothing works on this app.. customer service is useless.
iOS
Oct 19, 2021
Terrible app
It's so inconsistent when I purchase something not on a drop day and my payment method works fine but then come drop day and it can't “verify” payment method. So frustrating. Why did I wake up at 5:50am for this to happen. Your customer that you don't care about deserve better!!!!!!
iOS
Oct 19, 2021
Payment instrument could not be verified
Hey Adidas, here's a thought. How about you try to fix the app before doing a drop ? It's bad enough that you split one app into two, but not to accept payment, seems like a simple thing to fix. Tried 3 separate credit cards with the same result.
iOS
Oct 19, 2021
Payment verification
I have missed out on 2 Yeezy drops due my payment method not being “verified”. Not sure what the issue was so I reached out to customer service they said their 3rd party could not verify and they could not help me further. I deleted my account and even used another email to see if that would help. All of my cards, Amex, Discover, Visa, according to the app, could not be verified. It is obviously a fluke but Adidas & the Yeezy brand should do better. This doesn't happen at Nike or any other sneaker website. Technology is way too advanced to be having these type of issues.
adidas CONFIRMED - Product Description
CONFIRMED is your home for the best of adidas. Be the first to access curated collections and explore the stories behind the Three Stripes. Get the inside connect with the adidas community.

EXCLUSIVE PRODUCT
Offering only a curated selection of exclusive collaborations and first-run sneakers, CONFIRMED is the destination to shop the best of adidas. Escape the bots and confidently get your hands on the most premium drops. 
- Stay up to date with alerts for the latest drops
- Discover a fast, fair, secure way to shop
- Buy sneakers and apparel, track your orders, and view purchase history all in the app

IN-DEPTH EDITORIAL
CONFIRMED will host original editorial that explores the adidas world deeper than ever before. From exclusive interviews with emerging tastemakers to deep-dives inside the archive — the platform will give insider access to the creative vision behind the latest sneakers, apparel and stories from the adidas community.

ACCESS TO TEAM ADIDAS 
Meet the friends and family behind adidas on CONFIRMED. With our partners in music, fashion, art and streetwear, this is the place where the conversation happens and the inspiration comes to light.
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