43
poor

Alight Well | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
NaN Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
100%
Android
2 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
2 Reports
Alight Well - Latest Quality Issues
Android
May 16, 2021
It's OK but confusing to navigate. I linked Google fit and I can't see steps unless I unlink and relink the app everytime
iOS
May 11, 2021
Terrible App and Customer Service
App is basic, not interactive, no way to fix an error if you make a wrong entry, customer service is robotic and can't fix or reset issues. Disappointed that Meijer left Castlight for this wellness program.
Android
Feb 24, 2021
This is the worst app I have experienced so far. You can get on it only once a day and if you try more than once then it blinks in and out. You definitely need to work on fixing this app until then it stays a 1 star. Don't bother responding because I won't read your computer generated response.
Android
Feb 15, 2021
App is always glitching! When you tri to update it glitches. Won't save and when it does it will not go to a different screen so u can update more. This app is a P.O.S.! our old work app was better sucks we have to use this one now!
Android
Jan 28, 2021
Doesn't recognize my employer
Android
Jan 18, 2021
Tried twice...junk!
iOS
Nov 26, 2020
Horrible app
When I enter my activity it's just spins and says “updating”, I have to force quit and then wait 10-20min to login again and see if it updated. I linked my iPhone for step tracking, it never works. I click update steps and it just spins. I have to unlink and link my iPhone everyday to get my steps to synch. I'm only using this horrible app because my company is having a fitness challenge.
Android
Jun 2, 2020
Stupid thing won't give me my pswd
iOS
Sep 26, 2019
Primitive and Not User Friendly
This app is horribly designed. The fact it requires a log-in verification every time is beyond me. It's supposed to be counting steps, not holding sensitive personal information. At least provide an option to have no log in! Second, to get to the screen where my team, my personal, and overall steps are tracked is confusing and should be the first and most clear screen. All the other sides should be options that I never look at unless intentionally. Third, why are my steps not configured to refresh automatically with my linked devices? Every other health app is able to do this, I can't imagine why this app wouldn't. Fourth, I can only manually input steps if there is no linked device. This is also very primitive and dumb. Overall, if my company wasn't using this app, I'd never download a glorified step counter that does a worse job than the basic preset apple activity app.
Alight Well - Product Description
With the Alight Well app, you can:
• Conveniently access all your personal wellbeing benefits & resources from a single app.
• Join health challenges, via Alight Well’s integration with Apple Health and major fitness and health trackers.

Alight Well is available for the employees and benefit participants of companies that partner with Alight Solutions to administer their wellbeing program.
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