48
poor
Amazon Relay | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
60%
Android
36 Reports
36 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
24 Reports
24 Reports
User Feedback
40%
iOS
24 Reports
24 Reports
60%
Android
36 Reports
36 Reports
Amazon Relay - Latest Quality Issues
Android
Mar 10, 2025
still lacks ELD capability on android
Android
Mar 10, 2025
New updated version took away my schedule time update notifications..also needs an option to change to dark or day mode...hard to see at 2am bright as can be
iOS
Mar 11, 2025
Unstable
This is one of the worst app i have been using in my work experience ever, the pink and blue guide lines in the navigation disappear when you get a notification from relay that dont even say what notification you got , delays in the navigation bit , freezing so you need to reboot the app,absolutely brilliant when you are driving on the motorways where you cant stop safely to reboot👍
iOS
Mar 11, 2025
Boycott Amazon
Boycott these unfair business practices by Amazon Relay! It's nothing but a headache for drivers. Every driver should be working with real brokers, not bots, just because Amazon wants to save money and doesn't care about drivers or carriers. If people knew the power we have to demand fair treatment, Amazon would be forced to respect us as human beings and pay us fairly. They only care about their billionaire investors, not the hardworking drivers trying to put food on the table. Boycott them and make them pay the price!
iOS
Mar 11, 2025
Needs constant updates and maintenance
Relay used to work decently smooth up until recent. App freezes and makes you go back to last step on task. Until clearing out safari and restarting phone.
iOS
Mar 11, 2025
App Not working like usual
The app keep frozen and close itself out.
iOS
Mar 14, 2025
Red flag
It showing red flag close to MQY1
iOS
Mar 14, 2025
Everyone needs to stop taking loads with such low prices!
I've been driving for relay for two years and it is absolutely no way to make a living. It's sad because they cut corners every step. People keep taking loads at such low rates that you're not able to make a profit from it. Not even to mention how the UI for the Relay app itself is absolutely horrendous not able to use the truck GPS because of constant bugs app is no longer registering arrival so I am getting Dr. points and they tell you that you can dispute that, but it doesn't matter because if you fall below a certain percent I'm pretty sure it's 92% they lock you out of their load boards meaning any contracts that you booked with them up to that point are now lost. DONT WORK FOR THEM! TRUST ME!
iOS
Mar 14, 2025
The worse app I aver work with
The loads paid are ridiculous low, the mike rage is 1.10 to 1.29, if they canceled you can work a entire day with not paid because they decided to cancelled every loads after you arrive to each stop, works for Amazon is a real nightmare.
Amazon Relay - Product Description
The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. If you’re a carrier or owner-operator, you’ll like… * Load Board that makes it easy to book loads that fit your schedule * Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes * Post A Truck, which automatically books loads that match truck availability * Trips page, where you can view booked loads and assign or update drivers * Push notifications about important updates and announcements from Relay Drivers will enjoy… * Free navigation on truck-friendly routes, including routing to Amazon truck entrances * Lane guidance that tells drivers which lane they should be in while approaching their next turn * Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule * Load History, where drivers can view the last two weeks of loads hauled for Amazon * Ability to report delays or disruptions to company dispatchers and Amazon * Digital proof of delivery and bills of lading documents that make it easier to track paperwork By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).
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