Quality degradation at Amazon Store Card  
Users report higher volume of Quality Issues than usual
50
poor

Amazon Store Card | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-18 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
77%
Android
41 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
12 Reports
User Feedback
23%
iOS
12 Reports
77%
Android
41 Reports
Amazon Store Card - Latest Quality Issues
iOS
May 10, 2024
Unable to retrieve information
App was working fine, now it's giving me this message for days.
Android
May 10, 2024
I got this to help build my credit as I shop a lot on Amazon. IT DID THE OPPOSITE!!! I made my normal purchases and paid my balance and they dropped my credit score from 62-69 points across the 3 bureaus. I lost over 6 MONTHS OF WORK ON CREDIT BUILDING FOR HAVING THIS FOR 1 MONTH. And when I called Synchrony bank the agent was like ¯\_(ツ)_/¯ we can't help you. Call this Annual credit report company for a credit report that will NOT HELP YOU AFTER THE FACT. So I cancelled it immediately.
iOS
May 13, 2024
Error
App not working. Been giving message. Its not working.
Android
May 14, 2024
App stopped working on my phone all together. All I get is a loading sign.I un-installed and reinstalled and nothing has changed.
Android
May 15, 2024
Since the update the app keeps telling me my data is off and to refresh my app. It won't work anymore. I have to use the website instead.
Android
May 18, 2024
Google Play store doesn't update the app. Takes about 30 min with T-MOBILE.. throttling??
Android
May 19, 2024
The app doesn't want to open up!
Android
May 19, 2024
Your AMAZON STORE CARD app isn't working for the past week. Every time I go to it it keeps telling me to refresh and I can't tell you how many times I've done that. PLEASE PLEASE PLEASE FIX THIS APP ASAP! Thank You!
Android
May 21, 2024
Was ok, now it won't open. It's a good basic app for checking balance and due dates. IF I COULD GET LOGGED IN!!!!
Amazon Store Card - Product Description
Manage your Amazon Store Card or Amazon Secured Card securely with the Amazon Store Card app.
•    Pay your bill
•    Access your billing statements
•    Review your account activity, including transaction amount, transaction status and item details
•    View available rewards points
•    Set up spending and payment due alerts
•    View your digital card for access to your account number
•    Request a credit line increase
•    View your credit score
•    Edit your cardholder profile
The Amazon Store Card and Amazon Secured Card are issued by Synchrony Bank.
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