57
poor

Amex Business | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
NaN Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
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Epic
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Android unitQ Score
Android User Feedback
83%
Android
5 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
1 Reports
User Feedback
17%
iOS
1 Reports
83%
Android
5 Reports
Amex Business - Latest Quality Issues
Android
May 27, 2021
You guys need to get your act together. I take a picture of a receipt, upload it to the app while the transaction is still pending and when it processes the picture of the receipt disappears. It seems that this gets fixed and then the next time you do an update to your application it happens all over again. Major inconvenience.
Android
May 26, 2021
Frequently crashes, login troubles, loading transactions.
Android
May 15, 2021
Very difficult to get to this date I haven't been able to download.
Android
May 11, 2021
Terrible. Cant download update
Android
May 6, 2021
Pictures of receipts mysteriously disappear and have to be re-sent.
iOS
May 5, 2021
Needs work
It does what it's supposed to except I have to take pictures of my receipts two or three times, never saves them the first time. Especially if the transaction is still pending.
iOS
May 5, 2021
Needs fixed...
We have used this a couple years now and it keeps getting worse. When we need to download receipts and reports for end of cycle, it locks up or kicks you out. You can't login half the time due to “ unexpected error” messages, “try again later” messages. We are looking to change business cards or find a receipt tracker that works. Don't waste your time on this one...
iOS
May 1, 2021
Receipt Collection
The most frustrating thing about this app is when I upload receipts to it and then the transaction fully processes and the receipt gets deleted. Then, I have to track down the receipt again. I now keep paper copies in addition to scanning because I got burned too many times by this app. Keeping the paper receipts defeats the purpose of using the app.
Android
Apr 27, 2021
Tried to update, couldn't. Uninstalled and tried to install, kept loading.
Amex Business - Product Description
Streamline your business expense process from virtually anywhere, anytime with the complimentary American Express® Business App.

The American Express® Business App (formerly known as Spend Manager), available with all Business Cards and Corporate Cards from American Express, helps you manage and track your Card expenses and so much more. You can add receipt images, notes, categorize transactions and create expense reports that include cash expenses. You can also use the app to find places that accept the American Express Card when you travel, view the benefits dashboard and even pay a bill. For Business Cards, you can also oversee employee spending and set alerts or limits on employee Cards.

MANAGE RECEIPTS WHILE YOU’RE ON THE GO: 

1. Snap 
Take a photo of your receipt using the American Express® Business App and match it to a transaction on your Card.

2. Attach 
You can organize your expenses by attaching receipts, adding notes and categorizing your transactions.

3. Manage
Your receipt images, notes, categorizations, and transaction details will be stored together in one place, in your American Express account. 

The American Express® Business App is available with American Express Business and Corporate Cards. Functionality may differ based on Card product or program. American Express is not responsible for the completeness or accuracy of receipts displayed. Receipts will be stored until the earliest of the following: (1) seven years from the end of the calendar year that the receipt was uploaded or (2) the date that your online account is closed. American Express reserves the right to delete or purge receipts for any reason in its sole discretion, with or without notice. The Amex® Business App is available on the App Store®. Apple, the Apple logo and iPhone are trademarks of Apple, Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. 

For the full terms and conditions applicable to Employee Cards Spending Limits, go to www.americanexpress.com/spendlimits/terms

All access to and use of the American Express® Business App is subject to and governed by the American Express End User License Agreement, Terms of Service and Privacy Statement.
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